Senior Client Advisor - Brisbane

LVMH; Brisbane; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Commission structure

Product discounts

Extensive learning & development

Career opportunities across LV’s AU &

Job summary

Louis Vuitton Brisbane invites two experienced Senior Client Advisors to join our Men’s and Women’s Universes. You will lead on the floor, elevate client experiences, and contribute to store performance with strong coaching and commercial focus.

You will work closely with management to drive sales, mentor team members, and prepare for higher duties while enjoying a generous commission structure, exclusive product discounts, and access to global career opportunities across Louis Vuitton’s network.

Qualifications

• Experience as a Sales Manager or Store Manager or equivalent senior retail leader.
• Ability to understand KPIs and act on opportunities to drive performance.
• Passion for building long-term relationships with high-value clients.
• Ability to coach, motivate and influence others in a retail team.

Responsibilities

• Deliver an extraordinary client experience and build lasting relationships across a diverse client portfolio.
• Lead by example on the floor, setting standards for client experience and brand representation.
• Drive sales and profitability through clienteling and strong execution.
• Collaborate with Management on priorities and provide feedback on business performance.
• Coach and support Client Advisors to elevate team performance.
• Support key store responsibilities including opening/closing, banking and operations.
• Develop leadership capability and progression within Louis Vuitton.

Skills

Leadership experience

Client relationship building

KPIs awareness

Coaching & motivation

Retail fundamentals

Job description

We Never Stop Dreaming. We Craft New Realities.

Louis Vuitton. An icon. A legacy. A world of unparalleled craftsmanship and innovation.

As a Senior Client Advisor in our Brisbane store, you’ll step into a pivotal role combining exceptional client experience with leadership, commercial impact and influence across the wider store.

We are seeking two talented Senior Client Advisors to join our Men’s and Women’s Universes, with the ambition and potential to become future leaders within Louis Vuitton.

Job responsibilities

What’s the opportunity?

This is more than a senior selling role. It is an opportunity to bring your leadership experience into one of the world’s most iconic luxury Maisons and continue building your career towards your next leadership chapter.

Working closely with the Management Team, you will act as a role model on the floor, elevate performance and support the broader rhythm of the business. You’ll bring your perspective, commercial awareness and leadership capability to both our clients and our team.

You’ll:

• Deliver an extraordinary client experience, building meaningful and lasting relationships across a diverse client portfolio.
• Lead by example on the floor, setting the standard for client experience, selling behaviours and brand representation.
• Drive sales and profitability through strategic clienteling, commercial awareness and strong execution.
• Partner with your Team Manager on business priorities, communication and actions, contributing your perspective and feedback on the performance of the business.
• Coach and support Client Advisors, sharing your experience and helping elevate individual and team performance.
• Step confidently into higher duties, supporting key store responsibilities including opening and closing, banking and operational procedures.
• Build your leadership capability and prepare yourself for potential future progression within Louis Vuitton.

Profile

Are you the one?

We’re particularly interested in experienced retail professionals ready to bring their leadership capability into the world of Louis Vuitton.

You’ll bring:

• Leadership DNA: Previous experience as a Sales Manager, Store Manager, Assistant Store Manager, 2IC or equivalent senior retail leader, ideally within luxury or premium retail.
• Confidence understanding KPIs, identifying business opportunities and taking action to drive performance.
• A genuine passion for building long-term relationships, developing a portfolio of high-value clients and creating exceptional experiences.
• The ability to coach, motivate and positively influence others, whether or not you currently hold direct people-management responsibility.
• Strong retail fundamentals and the confidence to take ownership of senior store responsibilities.
• The confidence to share observations, provide constructive feedback and contribute to conversations about the business and its performance.
• A desire to continue developing as a retail leader and take on greater responsibility over time.

Additional information

The Louis Vuitton Advantage

Your previous leadership experience has brought you this far. Louis Vuitton can help take it further.

As a Senior Client Advisor, you will have the opportunity to translate your existing retail leadership capability into the world of luxury, supported by exceptional learning, coaching and exposure to a global Maison.

You’ll enjoy a generous commission structure, exclusive product discounts, extensive learning and development, and access to career opportunities across Louis Vuitton’s Australian and international network.

For an experienced Sales Manager, Assistant Store Manager, 2IC or Store Manager ready for a new challenge, this role offers something distinctive: the opportunity to remain close to clients and the commercial heartbeat of a store while developing towards your next leadership opportunity.

If you are an established retail leader who loves clients, understands business and wants to build a long-term career in luxury, we would love to meet you.

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.