Luxury Client Advisor

Louis Vuitton; Melbourne; On-site; AUD 52,000 - 76,000; Full time

Benefits offered by this job

Commission on sales

World-class training

Career mobility

Job summary

Louis Vuitton is expanding its casual team across Victoria and seeks Client Advisors to welcome clients as guests, sharing stories behind our creations and building lasting relationships.

Ideal candidates have 1–2 years in luxury retail or service-led environments, with a client-first approach, multilingual abilities, and a readiness to work across weekdays, weekends, and holidays. Training in history and craft is provided, with commissions on sales and growth opportunities.

Qualifications

• 1–2 years of experience in luxury retail, hospitality, aviation, or another service-led environment.

Responsibilities

• Welcome every client as a guest, creating a personal, memorable experience.
• Share the craft and heritage behind our creations with confident product knowledge.
• Anticipate needs and tailor guidance to each client.
• Begin building lasting client relationships through thoughtful follow-up.
• Contribute to boutique sales and service goals with a client-first mindset.
• Uphold the Maison’s standards of boutique presentation.
• Support operations with attention to detail, stock care and security procedures.
• Collaborate as part of an inclusive, high-performing team.

Skills

Customer service

Clienteling

Product knowledge

CRM experience

Multilingual

Tools

CRM systems

Job description

For over 170 years, Louis Vuitton has defined luxury through extraordinary craftsmanship, a love of travel and a devotion to the people we serve. Today, we are growing our casual team across Victoria, and we are looking for those who share that commitment.

As a Client Advisor, you will welcome each client as a guest, share the stories behind our creations and build relationships that endure well beyond a single visit. The finest advisors make it look effortless: they read a moment, anticipate a need and put others at ease before a word is spoken.

If you have cultivated that instinct in hospitality, aviation, premium retail or another service-led environment, we would love to meet you. Join us and discover where the art of service can take you within the LVMH Group.

Opportunities are currently available across our key Melbourne locations: Collins Street, Chadstone, David Jones, and Crown Melbourne.

Key Responsibilities

Welcome every client as a guest, creating a personal, and memorable experience.

Share the craft and heritage behind our creations with confident product knowledge.

Anticipate needs and tailor your guidance to each client.

Begin building lasting client relationships through thoughtful follow-up.

Contribute to boutique sales and service goals with a client-first mindset.

Uphold the Maison’s standards of boutique presentation.

Support operations with attention to detail, stock care and security procedures.

Collaborate as part of an inclusive, high-performing team.

About You

1–2 years of experience in luxury retail, hospitality, aviation, or another service-led environment.

Experience working to KPIs and targets, with a client-first approach.

Familiarity with CRM systems and a natural instinct for thoughtful follow-up.

A warm, polished presence who builds trust quickly and stays composed under pressure.

A genuine passion for fashion, craftsmanship, and the world of Louis Vuitton.

Availability across weekdays, weekends, and public holidays.

Multilingual abilities are highly regarded. Applicants must have the right to work in Australia.

World-class training in the history, craft, and heritage behind every Louis Vuitton creation.

Commission on sales, so your artistry in service is recognised and rewarded.

Career mobility, with pathways to permanent and leadership roles across the Maison.

Access to the LVMH Group, including Maison events and exclusive experiences.

A passionate, supportive team that is invested in your growth.

At Louis Vuitton, we celebrate diversity, inclusivity, and the unique perspectives each individual brings. We strongly encourage applications from all backgrounds.

Please note our recruitment process includes an online skills assessment and video interview. If you require adjustments, please notify the Louis Vuitton HR Team.