Senior Change Manager

Texture; Adelaide; Hybrid; AUD 111,000 - 166,000; Full time

Job summary

SA Water in Adelaide is seeking an experienced Change Manager to lead adoption of enterprise technology and AI-enabled productivity initiatives. You will partner with Technology, communications, and business leaders to drive stakeholder engagement, readiness, and training, ensuring practical, day-to-day adoption across teams.

The role requires shaping change strategy and delivering practical execution, with a focus on building trust, sustaining momentum, and aligning with WA Water’s values in a

Qualifications

• Proven experience leading change and adoption for enterprise technology, digital workplace or AI-enabled productivity initiatives.
• Engage non-technical audiences and translate technology change to day-to-day work.
• Hands-on change planning, stakeholder engagement, communications, readiness, training support and adoption.
• Strong facilitation and communication skills for diverse audiences.
• Experience with senior leaders, managers, champions and project teams to build momentum.
• Identify adoption barriers, listen to feedback and adjust change approaches.
• Coach leaders to support teams through change.
• Strong organizational skills to manage competing priorities in fast-paced delivery.

Responsibilities

• Move between change strategy and practical execution, including adoption measurement and feedback loops.
• Engage stakeholders and run communications and training to support adoption.
• Partner with Technology, learning, and business leaders to drive change initiatives.
• Build trust and credibility within SA Water's inclusive culture.
• Ensure safety responsibilities are integrated into change activities and governance.

Skills

Change management

Stakeholder engagement

Communication

Training & adoption

Facilitation

Tools

Prosci

Job description

About Our Client

SA Water is a successful, modern water utility wholly owned by the Government of South Australia. They employ more than 1,700 people across a broad range of disciplines who operate more than $14 billion worth of infrastructure to deliver essential water and sewerage services to more than 1.8 million South Australians.

They operate in a geographically and climatically diverse service area, with sites and locations from Ceduna through to Port Augusta, the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands, across to the Riverland, down to Mount Gambier, and most places in between.

Their strength and expertise have been shaped by their history. For more than 165 years, South Australians have depended on us to innovate and deliver efficient and sustainable water services. With nationally and internationally recognised industry expertise, focused on understanding and meeting customers' expectations.

As well as safely delivering smart and reliable services for our customers of today, we innovate to shape the water solutions of the future that will support thriving economies and healthy communities.

They are driven by their values; they value their people, they do work that matters, they keep it real, they know that their work has impact and are future focussed. Staying true to their values ensures that they consistently deliver positive outcomes for all South Australians.

About The Role

• This contract position provides the opportunity to join SA Water's Growth program or their Trust program.
• Reporting to Jane Robinson, Head of Change, you will work within the Growth team and partner closely with business stakeholders to build awareness, confidence and adoption. Jane is a highly regarded and supportive change leader who values practical delivery, strong stakeholder relationships and a hands‑on approach.
• The role requires someone who is brilliant at taking people on the journey.
• You will be the sort of person who is respectful of the sensitivities in a similar organisation but have the experience and confidence to smash rules, where necessary and to push things along.
• You will be proactive and be willing to play the long game.
• You will be comfortable moving between change strategy and practical execution, from stakeholder engagement and communications through to training support, adoption measurement, feedback loops and resistance management.

Your background

• Proven experience leading change and adoption for enterprise technology, digital workplace or AI-enabled productivity initiatives.
• Demonstrated ability to engage non-technical audiences and make technology change feel clear, practical and relevant to day-to-day work.
• Hands‑on capability across change planning, stakeholder engagement, communications, readiness, training support, adoption and reinforcement activities.
• Strong facilitation and communication skills, with the ability to translate complex or technical concepts into plain English for different audiences.
• Experience working with senior leaders, people managers, change champions and project teams to build advocacy and sustain momentum.
• Ability to identify adoption barriers, listen to user feedback and adjust the change approach based on sentiment, readiness and practical business needs.
• Experience coaching leaders and people managers so they can confidently support their teams through change.
• Strong organisational skills and the ability to manage competing priorities in a fast-moving delivery environment.
• Pragmatic understanding of change frameworks such as Prosci or similar, with the ability to apply them in a practical rather than overly theoretical way.
• Experience in construction, government, engineering and/or technology, utilities, infrastructure, or other large and operationally diverse organisations.
• Warm, credible and engaging style, with a strong ability to build trust and take people on the journey.
• Put safety above all else - be aware of and apply roles and responsibilities in accordance with WHS Roles and Responsibilities Procedure.
• Proactively role model effective safety behaviours and implement safety systems in the team.
• SA Water has a very inclusive culture; the successful candidate will need to operate comfortably and respectfully within this environment.

Mechanics

• 6-month contract role within SA Water Growth and Trust
• High likelihood of multiple years extensions
• Based in the Adelaide CBD, with 3 days per week in the office.
• A day rate will apply, we can do PAYG or PTY, we pay fortnightly, we don't add admin fees
• You can even bring your novate lease with you!
• The role will partner closely with Technology, change, learning, communications, business leaders, champions and end users.
• The successful candidate will need to be available during core business hours, Monday to Friday, to support stakeholders and delivery activity.

No overseas applications - Must be in Australia and have full work rights