Senior Caseworker, Families Together — Central Coast

Catholiccare-Diocese-of-Broken-Bay-2; Central Coast; Hybrid; AUD 105,000 - 125,000; Full time

Benefits offered by this job

Salary packaging

Fitness Passport program

Training & Development

Employee Assistance Program

Bupa Health

Extra Leave

Hope Awards

Baby Bonus

Job summary

CatholicCare is seeking a Level 5 Caseworker to join Families Together on the Central Coast, Tuggerah, NSW, on a permanent full‑time basis. You will deliver trauma‑informed, family‑centred case management five days per week, while managing your own caseload and collaborating with DCJ and broader service systems.

The role requires tertiary qualifications in Social Work/Psychology/Counselling and a minimum of 3 years’ experience in child protection case management, with strong written notes and

Qualifications

• Tertiary qualifications in Social Work, Psychology, Counselling (or related).
• Proven experience delivering casework interventions to children and families with complex needs.
• Minimum 3 years’ experience in Case Management within child protection.
• Strengths-based, trauma-informed and person-centered approach to build family capacity.
• High-level engagement, assessment and cross-system collaboration with outcomes accountability.
• Ability to produce high‑quality case notes, reports and written communication.
• Excellent stakeholder engagement and problem-solving skills.
• NSW Driver’s Licence and insured vehicle.

Responsibilities

• Independently engage with families in complex and resistant situations, building trust through respectful, transparent practice.
• Complete comprehensive, whole‑of‑family assessments that analyse complexity and justify professional judgement.
• Co‑design a single, integrated Family Plan aligning family goals with child safety priorities.
• Define actions and timeframes across systems, promoting strengths and reducing service dependency.
• Deliver practical supports over extended periods, adapting interventions as family needs change.
• Maintain flexible availability aligned to family needs, including after‑hours support when required.
• Maintain high‑quality, timely case records and reports for review by DCJ and internal forums.

Skills

Case management

Trauma-informed

Interagency collaboration

Report writing

Stakeholder engagement

Communication

Education

Social Work/Psychology/Counselling degree

Job description

CatholicCare is seeking a Level 5 Caseworker to join Families Together on the Central Coast, Tuggerah, NSW, on a permanent full‑time basis. You will deliver trauma‑informed, family‑centred case management five days per week, while managing your own caseload and collaborating with DCJ and broader service systems.

The role requires tertiary qualifications in Social Work/Psychology/Counselling and a minimum of 3 years’ experience in child protection case management, with strong written notes and