Senior Case Manager – Family Support & Youth Services

Lutheran Services Australia; Caboolture; On-site; AUD 102,360,000 - 110,139,000; Part time

Benefits offered by this job

Salary packaging

Meal/entertainment benefits

Health and other discounts

Employee assistance program

Fitness and wellbeing program

Training & development

Job summary

Intercept Community Services in Caboolture, QLD is seeking an experienced Senior Case Manager to support young people and families through complex, real-life challenges.

In this part-time role you will deliver end-to-end case management, conduct risk and needs assessments, provide counselling and advocacy, and work with multiple agencies to strengthen family connections, within Lutheran Services Australia’s Intercept program.

Qualifications

• Degree in Human Services, Social Work, Psychology or related field.
• Strong experience in case management within youth, family or community services.
• Ability to manage complex cases using therapeutic and evidence-based approaches.
• Confidence working with multiple stakeholders and high-risk situations.
• Excellent communication, documentation, and organisational skills.
• Current Blue Card, NDIS Worker Screening, and QLD Driver’s Licence.

Responsibilities

• Delivering end-to-end case management for young people and families.
• Conducting risk and needs assessments and developing tailored support plans.
• Providing counselling, mediation, advocacy, and family support.
• Supporting home stability, life skills development, and transitions.
• Working collaboratively with Child Safety, Youth Justice, Health, Education and other stakeholders.
• Facilitating individual and group programs.
• Maintaining accurate case notes, reporting, and data collection.
• Participating in community networks and service development initiatives.

Education

Degree in Human Services, Social Work, Psychology or related field

Job description

Intercept Community Services in Caboolture, QLD is seeking an experienced Senior Case Manager to support young people and families through complex, real-life challenges.

In this part-time role you will deliver end-to-end case management, conduct risk and needs assessments, provide counselling and advocacy, and work with multiple agencies to strengthen family connections, within Lutheran Services Australia’s Intercept program.