Senior Case Manager

Queensland Corrective Services; Brisbane; On-site; AUD 90,000 - 110,000; Full time

Job summary

Queensland Corrective Services is seeking a Senior Case Manager for Community Corrections in Queensland. The role focuses on managing high-risk offenders within the community, assessing risk and need, and ensuring effective supervision and rehabilitation.

The position involves liaising with courts, parole boards, and external agencies to support community safety. The Senior Case Manager will develop intervention plans, monitor compliance, and maintain accurate case documentation while promoting

Responsibilities

• Understand and execute governance-based responsibilities to deliver compliance and support business improvement.
• Conduct initial and progressive risk assessments and program suitability assessments.
• Identify and respond to risks arising from offender assessment and liaise with managers and external stakeholders.
• Prepare high-quality assessment documents and verify quality control of assessments.
• Interact directly with a caseload of high-risk sexual and violent offenders and assess risk and needs.
• Develop plans to meet court and parole board conditions and facilitate behavioral change.
• Ensure compliance with legislation and agency procedures for offender case management.
• Monitor offender supervision practices and assist in achieving oversight mechanisms.
• Exchange information with Queensland Police Service and other agencies to optimise offender management.
• Maintain case notes and intervention reports securely and accessibly for staff and authorities.
• Develop intervention strategies to foster behavioral and attitudinal change in offenders.
• Monitor compliance with orders and take breach actions as prescribed.
• Coordinate and monitor offender management plan implementation according to risk and need.
• Provide timely service and advice to courts, boards and agencies regarding offenders.

Job description

Community Corrections is responsible for the supervision of adults who have been sentenced to a community-based order by the courts or released to parole by Parole Board Queensland. Community Corrections has a strong commitment to keeping communities safe, and reducing the risk of re-offending by facilitating positive behavioural change in supervised individuals to enable them to lead more productive crime-free lives.

About The Role

In this role you will ensure a high level of community safety through the case management of offenders within the community in accordance with their assessed risk and need and maintains high standards of offender assessment practices that facilitate effective supervision and improve reintegration and rehabilitation of high-risk sexual and violent offenders.

The Primary Accountabilities Of The Senior Case Manager Include

• Understand and execute responsibilities in accordance with governance mechanisms to deliver compliance and support business improvement
• Conducting initial and progressive assessments of risk and program suitability
• Identifying and responding appropriately to risks arising from offender assessment including liaising with relevant managers, staff and external stakeholders
• Preparing high quality assessment documents and undertake verification and quality control of assessment and associated documents
• Ensure that you undertake direct interaction with a caseload of high risk sexual and violent offenders (including sexual, violent and other priority groups) assigned to you and appropriately identify risk and needs
• Develop appropriate plans to meet the conditions and requirements of court and parole board orders and facilitate appropriate behavioural and attitudinal change in offenders
• Ensure compliance with legislation and Agency procedures and standards for the case management of offenders
• Ensure that supervision practices and the monitoring of offenders contributes to ensuring the highest level of community safety and supports the achievement of internal oversight mechanisms
• Ensure the appropriate exchange of information with the Queensland Police Service and other government Agency's to optimise offender management
• Ensure security, maintenance, accuracy, access and appropriateness of case notes and intervention reports for appropriate staff and approved internal and external authorities
• Develop intervention strategies to facilitate appropriate behavioural and attitudinal change in offenders
• Monitor compliance with the requirements of orders and take breach action in accordance with prescribed procedures
• Co-ordinate, facilitate and monitor the implementation of offender management plans in accordance with assessed risk and need
• Ensure the timely provision of service and advice to courts, boards and other agencies regarding offenders.
• Execute duties as an officer of the Court
• Support the development of peers and delivery of quality offender management through peer verification, mentoring and coaching of junior and/or geographically displaced staff
• Conduct drug testing of offenders and maintain accurate statistics
• Promote and nurture a team culture that has good morale, values diversity and share knowledge and experience through informal and formal coaching/mentoring techniques in developing capability of entry- level case management staff.
• Emotional resilience to self-regulate and balance personal challenges that may arise whilst working and living in some of Queensland's most isolated communities
• A genuine commitment to invest in the community and understand remote protocols including the multicultural offender profile and promotes a positive image of QCS.

Applications to remain current for 12 months.

Occupational group

Community Care