Senior Case Manager

Queensland Government; Ipswich City; On-site; AUD 90,000 - 110,000; Full time

Job summary

Queensland Government is seeking a Senior Case Manager to lead case management of high-risk sexual and violent offenders in community settings, ensuring compliance with orders and governance. You will conduct risk and needs assessments, develop tailored management plans and liaise with courts, parole boards and agencies.

This role requires emotional resilience, strong record-keeping, and the ability to work in diverse, remote communities.

Qualifications

• Experience in offender risk assessment and supervision.
• Knowledge of governance and court/parole processes.
• Ability to develop intervention plans for behaviour change.
• Strong documentation and reporting skills.

Responsibilities

• Case manage high-risk offenders in the community.
• Conduct initial and progressive risk assessments.
• Coordinate with courts, parole boards, and agencies.
• Maintain case notes with accuracy and confidentiality.

Job description

About the RoleIn this role you will ensure a high level of community safety through the case management of offenders within the community in accordance with their assessed risk and need and maintains high standards of offender assessment practices that facilitate effective supervision and improve reintegration and rehabilitation of high-risk sexual and violent offenders.The primary accountabilities of the Senior Case Manager include:Understand and execute responsibilities in accordance with governance mechanisms to deliver compliance and support business improvementConducting initial and progressive assessments of risk and program suitabilityIdentifying and responding appropriately to risks arising from offender assessment including liaising with relevant managers, staff and external stakeholdersPreparing high quality assessment documents and undertake verification and quality control of assessment and associated documentsEnsure that you undertake direct interaction with a caseload of high risk sexual and violent offenders (including sexual, violent and other priority groups) assigned to you and appropriately identify risk and needsDevelop appropriate plans to meet the conditions and requirements of court and parole board orders and facilitate appropriate behavioural and attitudinal change in offendersEnsure compliance with legislation and Agency procedures and standards for the case management of offendersEnsure that supervision practices and the monitoring of offenders contributes to ensuring the highest level of community safety and supports the achievement of internal oversight mechanismsEnsure the appropriate exchange of information with the Queensland Police Service and other government Agency's to optimise offender managementEnsure security, maintenance, accuracy, access and appropriateness of case notes and intervention reports for appropriate staff and approved internal and external authoritiesDevelop intervention strategies to facilitate appropriate behavioural and attitudinal change in offendersMonitor compliance with the requirements of orders and take breach action in accordance with prescribed proceduresCo-ordinate, facilitate and monitor the implementation of offender management plans in accordance with assessed risk and needEnsure the timely provision of service and advice to courts, boards and other agencies regarding offenders.Execute duties as an officer of the CourtSupport the development of peers and delivery of quality offender management through peer verification, mentoring and coaching of junior and/or geographically displaced staffConduct drug testing of offenders and maintain accurate statisticsPromote and nurture a team culture that has good morale, values diversity and share knowledge and experience through informal and formal coaching/mentoring techniques in developing capability of entry- level case management staff.Emotional resilience to self-regulate and balance personal challenges that may arise whilst working and living in some of Queensland's most isolated communitiesA genuine commitment to invest in the community and understand remote protocols including the multicultural offender profile and promotes a positive image of QCS.Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.