Senior Campaign Analyst, Loyalty & Optimization

Qantas Group; Sydney; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Discounted air travel

Flexible leave options

Salary packaging program

Wellbeing & support programs

Job summary

Qantas Group is seeking a Senior Campaign Analyst - Operations to lead and optimise the loyalty campaign ecosystem across multiple channels. You will design, implement and refine campaign processes, maintain data flows, and partner with analytics and marketing to deliver efficient, compliant campaigns.

You will bring 5+ years in campaign operations, strong SQL skills, and experience with Adobe Campaign, Teradata or Salesforce, plus data viz tooling. Based at Mascot Head Office in Sydney.

Qualifications

• 5+ years' experience in Campaign Operations/ Campaign Management.
• Advanced skills with SQL and large-scale relational databases.
• Experience with Campaign Management platforms (Adobe Campaign, Teradata, Salesforce).
• Experience in data visualization tools (Tableau, Power BI, Qlik Sense) is highly regarded.
• Strong communication and ability to work autonomously or in a team.

Responsibilities

• Facilitate and consult on the overall campaign process for loyalty members and customers across multiple channels.
• Maintain multiple data flows, channels and campaigns; streamline processes for efficiency.
• Act as SME in data, workflows, process automation and optimisations.
• Provide recommendations and solutions to stakeholders to drive continuous improvement.

Skills

Campaign operations

SQL & relational DBs

Data ethics & privacy

Stakeholder comms

Automation & optimization

Campaign management platforms

Data visualization

Autonomy & teamwork

Tools

Adobe Campaign

Teradata

Salesforce

Job description

Qantas Group is seeking a Senior Campaign Analyst - Operations to lead and optimise the loyalty campaign ecosystem across multiple channels. You will design, implement and refine campaign processes, maintain data flows, and partner with analytics and marketing to deliver efficient, compliant campaigns.

You will bring 5+ years in campaign operations, strong SQL skills, and experience with Adobe Campaign, Teradata or Salesforce, plus data viz tooling. Based at Mascot Head Office in Sydney.