Senior Business Development Manager - Outbound (AU)

ShiftCare; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

ShiftCare Inc. is seeking an experienced SaaS sales professional to lead the full sales cycle with disability care providers, including HR, payroll, CRM, and accounting solutions. You will engage prospects, demonstrate value, and drive rapid growth across APAC and beyond.

In this role, you will leverage an existing network, collaborate with marketing and technology teams, and influence product improvements based on client feedback. Join a mission-driven team shaping care delivery.

Qualifications

• 5+ years of SaaS sales experience, ideally in disability software.
• Proven ability to manage a full sales cycle from prospecting to closing.
• Strong consultative selling approach with client value focus.
• Demonstrated achievement of sales targets and quota attainment.
• Solid pipeline management and forecast accuracy.
• Passion for helping care providers improve operations.

Responsibilities

• Lead the full sales cycle from prospecting to closing deals.
• Target disability care providers needing HR, payroll, CRM or accounting solutions.
• Leverage network to create new business opportunities and relationships.
• Articulate ShiftCare value proposition to drive client outcomes.
• Collaborate with marketing and product for launches and improvements.
• Provide product feedback based on customer insights.
• Ensure smooth onboarding and handover to customer success.

Skills

SaaS sales

Disability software

Full sales cycle

Consultative selling

Forecasting

Relationship management

Job description

Ready to Sell with Purpose?

Join ShiftCare and Help Redefine Care Delivery

About Shiftcare

ShiftCare is an AI-powered care management platform for disability, aged care and home care providers across Australia, New Zealand, the United Kingdom and the United States. AI is built into how care businesses run, from voice-to-text progress notes and smart carer matching to automatically refilling cancelled shifts, alongside rostering, client records, compliance and billing. The result is less admin, faster decisions and one connected operation in place of the paper and disconnected systems that slow providers down.

Ready to Sell with Purpose?

Join ShiftCare and Help Redefine Care Delivery

About Shiftcare

ShiftCare is an AI-powered care management platform for disability, aged care and home care providers across Australia, New Zealand, the United Kingdom and the United States. AI is built into how care businesses run, from voice-to-text progress notes and smart carer matching to automatically refilling cancelled shifts, alongside rostering, client records, compliance and billing. The result is less admin, faster decisions and one connected operation in place of the paper and disconnected systems that slow providers down.

Our platform has scheduled over 100 million hours of care and supported more than 200,000 participants. Now we're embedding AI deeper across the entire workforce, so providers spend less time on admin and more time on care. We're growing rapidly and looking for people who want to build what care management looks like next.

ShiftCare started in Sydney in 2016 with a simple belief: the people who dedicate their lives to caring for others deserve better technology. We're a values-driven team focused on long-term, sustainable growth. If you want meaningful work where you can see your impact in real time, this is the place for you.

You'll Get To:

• Lead the full sales cycle from prospecting to closing deals, consistently exceeding sales quotas
• Target and engage clients in the disability care space, specifically care providers needing solutions for HR, payroll, CRM, homecare, and accounting
• Leverage your existing network in the disability sector to create new business opportunities and cultivate lasting relationships
• Promote ShiftCare's value proposition through consultative selling, helping prospects understand how our solutions can streamline their operations and improve their service delivery
• Collaborate with internal teams, including marketing and technology, to align sales strategy with new product releases and service enhancements
• Provide input and insights into product improvements based on customer feedback, helping to shape future developments
• Work with cross-functional teams to ensure a seamless sales process and a smooth onboarding experience for new clients

You Will Need To Have:

• 5+ years of experience in a SaaS sales role, ideally with a focus on disability software solutions, care providers, HR, payroll, CRM, or accounting software
• Proven success in running a full sales cycle, including lead generation, qualification, closing, and relationship management
• Consultative sales experience that allows you to deeply understand client needs and deliver solutions that drive value
• Evidence of strong performance in previous roles with a demonstrated ability to meet or exceed sales targets
• Strong pipeline management skills with the ability to accurately forecast sales opportunities
• A passion for helping others by providing impactful solutions that improve the operational efficiency of care providers

Why ShiftCare?

• Category leader in care management software
• Growing rapidly across APAC and North America
• Backed by a driven, caring team who love to move fast and solve real problems

What's In It for You?

• Work with a category-defining product, loved by its users
• Join a passionate team reshaping an essential industry
• Make a genuine difference, every single day
• Earn uncapped commission