Senior Business Development Manager - Outbound (AU)

ShiftCare; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

ShiftCare, Australia’s #1 care management software, is hiring a Business Development Manager in Sydney to lead the full sales cycle and transform care delivery.

You'll prospect, qualify, close and handover, building relationships with disability, aged care and community health providers while collaborating with marketing and product teams to refine solutions that save time and improve client care.

Qualifications

• 5+ years of experience in a SaaS sales role.
• Proven success in full sales cycle from prospecting to close.
• Consultative sales approach with strong client needs analysis.
• Demonstrated ability to meet or exceed targets.
• Strong pipeline management and forecasting.

Responsibilities

• Lead the full sales cycle from prospecting to closing deals.
• Target disability care providers needing HR, payroll, CRM, homecare, and accounting solutions.
• Leverage your network in the disability sector to create new business opportunities.
• Promote ShiftCare’s value through consultative selling.
• Collaborate with marketing and technology to align sales with product releases.
• Provide input on product improvements based on customer feedback.
• Work with cross-functional teams to ensure a seamless onboarding experience.

Skills

SaaS sales

Full sales cycle

Consultative selling

Pipeline management

Account management

Business development

Relationship building

Forecasting

Job description

Ready to Sell with Purpose?

Join ShiftCare and Help Redefine Care Delivery

Join ShiftCare, Australia’s #1 care management software—trusted by over5,500 providersand150,000+ carersglobally. We’re not just building tech; we’re helping care teams spend less time on admin and more time with their clients.

We’re hiring a Business Development Manager who knows the aged care, disability, or community health sectors inside and out, and thrives on turning big conversations into real-world impact. You’ll manage high-volume accounts and own the end-to-end sales cycle, from prospecting and discovery through to close and handover.

You’ll Get To:

• Lead the full sales cyclefrom prospecting to closing deals, consistently exceeding sales quotas.
• Target and engage clientsin the disability care space, specifically care providers needing solutions for HR, payroll, CRM, homecare, and accounting.
• Leverage your existing networkin the disability sector to create new business opportunities and cultivate lasting relationships.
• Promote ShiftCare’s value propositionthrough consultative selling, helping prospects understand how our solutions can streamline their operations and improve their service delivery.
• Collaborate with internal teams, including marketing and technology, to align sales strategy with new product releases and service enhancements.
• Provide input and insightsinto product improvements based on customer feedback, helping to shape future developments.
• Work with cross-functional teamsto ensure a seamless sales process and a smooth onboarding experience for new clients.

You Will Need To Have:

• 5+ years of experiencein a SaaS sales role, ideally with a focus ondisability software solutions, care providers, HR, payroll, CRM, or accounting software.
• Proven success in running a full sales cycle, including lead generation, qualification, closing, and relationship management.
• Consultative sales experiencethat allows you to deeply understand client needs and deliver solutions that drive value.
• Evidence of strong performancein previous roles with a demonstrated ability to meet or exceed sales targets.
• Strong pipeline managementskills with the ability to accurately forecast sales opportunities.
• A passion for helping othersby providing impactful solutions that improve the operational efficiency of care providers.

Why ShiftCare?

• Category leader in care management software
• Growing rapidly across APAC and North America
• Backed by a driven, caring team who love to move fast and solve real problems

What’s In It for You?

• Work with a category-defining product, loved by its users
• Join a passionate team reshaping an essential industry
• Make a genuine difference, every single day
• Earn uncapped commission