Senior Business Analyst – Infrastructure Projects (Hybrid)

Charter Diligence Consulting and Recruitment; Sydney; Hybrid; AUD 100,000 - 166,000; Part time

Benefits offered by this job

Early cash advances on timesheets

Job summary

Charter Diligence Consulting and Recruitment in Sydney, NSW, invites applications for two experienced Business Analysts to support major infrastructure delivery projects. You will investigate current processes, stakeholder interfaces, and delivery models, translating findings into practical recommendations for senior stakeholders.

The roles require hands-on BA capabilities, workshop facilitation, gap/root-cause analysis and cross-stakeholder collaboration. Hybrid 3 days in office, 2 days WFH.

Qualifications

• 5-7+ years of Business Analyst or Senior Business Analyst experience.
• Strong experience in process analysis, gap analysis and process improvement.
• Proven current-state and future-state process mapping capability.
• Experience working across complex project or operational delivery environments.
• Strong workshop facilitation, discovery and requirements elicitation skills.
• Strong analytical, problem-solving and root cause analysis capability.

Responsibilities

• Analyse current operational and project delivery processes to identify gaps, duplication, bottlenecks and improvement opportunities.
• Gather qualitative and quantitative information from stakeholders, documentation and operational data.
• Lead discovery sessions, workshops and stakeholder interviews.
• Map current-state and future-state processes, workflows and stakeholder interfaces.
• Perform gap analysis and root cause analysis across complex delivery environments.
• Define and document business requirements, process requirements and improvement opportunities.
• Review delivery models and contractual obligations to understand responsibilities, dependencies and performance issues.
• Clarify roles, responsibilities, hand-offs and accountabilities across internal and external stakeholders.
• Assess governance arrangements and identify areas of unnecessary complexity or role ambiguity.
• Translate complex analysis into practical, evidence-based recommendations.
• Develop process maps, requirements documentation, reports and decision-support materials.
• Work closely with project teams, operational stakeholders, subject matter experts and delivery partners.
• Facilitate agreement on proposed process improvements and future ways of working.
• Support solution evaluation, implementation planning and business readiness activities.
• Track actions, risks, dependencies and agreed outcomes arising from analysis.
• Prepare concise executive reports, presentations and recommendations for senior stakeholders.

Skills

Business Analysis

Process Mapping

Workshop Facilitation

Stakeholder Engagement

Root Cause Analysis

Requirements Elicitation

Executive Reporting

Problem Solving

Education

Bachelor's degree or relevant qualification

IIBA certification advantageous

Tools

BPMN

Lean

Six Sigma

Job description

Charter Diligence Consulting and Recruitment in Sydney, NSW, invites applications for two experienced Business Analysts to support major infrastructure delivery projects. You will investigate current processes, stakeholder interfaces, and delivery models, translating findings into practical recommendations for senior stakeholders.

The roles require hands-on BA capabilities, workshop facilitation, gap/root-cause analysis and cross-stakeholder collaboration. Hybrid 3 days in office, 2 days WFH.