Senior Business Analyst – Identity Transformation (Hybrid)

The Australian National University; Canberra; Hybrid; AUD 124,000 - 133,000; Full time

Benefits offered by this job

17% superannuation

Hybrid working

Generous leave provisions

Professional development

Staff scholarships

Inclusive workplace

Job summary

The Australian National University in Canberra seeks a Senior Business Analyst to support a major identity transformation across the university. You will bridge academic stakeholders and technology teams, helping shape the future technology and operating model.

You will map business requirements, lead discovery workshops, develop process flows and user stories, and ensure solutions align with policy, compliance and student experience goals through collaboration with ITS.

Qualifications

• Extensive experience in business process design, requirements gathering and service improvement.
• Proven senior BA experience in higher education or edtech with identity and access management focus.
• Knowledge of Agile and traditional delivery frameworks.
• Excellent stakeholder engagement with technical teams and senior leaders.

Responsibilities

• Collaborate with stakeholders across the University to identify, analyse and document business requirements and use cases.
• Analyse and map complex technology structures into system logic.
• Lead discovery and ideation workshops to shape innovative solutions.
• Support program teams from inception to implementation, ensuring alignment with business goals.
• Develop detailed process flows, user stories, and acceptance criteria.
• Support testing and quality assurance to ensure solutions meet functional and compliance needs.
• Contribute to a consistent business analysis practice within ANU.

Skills

Business analysis

Stakeholder engagement

Agile delivery

Identity access management

Cyber security

Higher education / edtech

Strategic thinking

Job description

The Australian National University in Canberra seeks a Senior Business Analyst to support a major identity transformation across the university. You will bridge academic stakeholders and technology teams, helping shape the future technology and operating model.

You will map business requirements, lead discovery workshops, develop process flows and user stories, and ensure solutions align with policy, compliance and student experience goals through collaboration with ITS.