Senior Business Analyst - IDAM

Australian National University External; Canberra; Hybrid; AUD 124,000 - 133,000; Full time

Benefits offered by this job

Flexible hybrid work

Generous leave provisions

Professional development opportunities

Staff scholarships

Inclusive and supportive workplace

Job summary

Australian National University (ANU) is seeking a Senior Business Analyst to support a major university-wide identity transformation. You will bridge academic stakeholders and technology teams, shaping future technology and operating models.

In this role you will collaborate across the University to identify requirements, map complex systems, and lead discovery sessions. You’ll contribute to policy-aligned solutions, supporting programs from inception to implementation in a hybrid work

Qualifications

• Senior Business Analyst with experience in complex, agile environments.
• Experience in higher education or edtech with identity and access management, cyber security or complex technology transformation.
• Ability to collaborate with academic stakeholders and technology teams.
• Knowledge of both Agile and traditional delivery frameworks.
• Strong stakeholder engagement skills.

Responsibilities

• Collaborate with stakeholders across the University to identify, analyse and document business requirements and use cases.
• Analyse and map complex technology structures, prerequisites, and business rules into system logic.
• Lead discovery and ideation workshops to shape innovative solutions aligned with institutional policies.
• Support program teams from inception to implementation, ensuring solutions align with business goals.
• Develop detailed process flows, user stories, and acceptance criteria.
• Support testing and quality assurance to ensure solutions meet functional and compliance needs.
• Contribute to shaping a consistent and collaborative business analysis practice.

Skills

Stakeholder engagement

Business process design

Requirements gathering

Service improvement

Workshop facilitation

Agile delivery

Strategic thinking

Student experience focus

Job description

Classification

ANU Officer 8 (Information Technology)

Salary package

$124,392 - $133,017 per annum plus 17% superannuation

Terms

Full time, Fixed term (up to 3 years)

Location

Canberra, ACT (remote within Australia considered)

Help shape the future of digital transformation at Australia's National University

• Contribute to delivery of the ANU Digital Plan
• Remote work may be considered or onsite at our beautiful campus
• Join a highly collaborative, values-driven and supportive team

About the Role and the Impact You'll Make

As our Senior Business Analyst, you will play a key role in supporting a major University-wide identity transformation.

You will act as the bridge between academic stakeholders and technology teams, helping shape and the future technology and operating model.

In this role you will:

• Collaborate with stakeholders across the University to identify, analyse and document business requirements and use cases.
• Analyse and map complex technology structures, prerequisites, and business rules into system logic.
• Lead discovery and ideation workshops to shape innovative solutions aligned with institutional policies.
• Support program teams from inception to implementation, ensuring solutions align with business goals.
• Develop detailed process flows, user stories, and acceptance criteria.
• Support testing and quality assurance to ensure solutions meet both functional and compliance needs.
• Contribute to shaping a consistent and collaborative business analysis practice through the ANU Analysis Chapter.

About You

You are a highly skilled Senior Business Analyst with demonstrated experience delivering results in complex, agile environments. You thrive in collaborative settings and are confident at engaging with diverse user groups, technical teams and senior leaders.

What you bring

• Extensive experience in business process design, requirements gathering and service improvement.
• Proven experience as a Senior Business Analyst in higher education or edtech, with a focus identity and access management, cyber security or complex technology transformation.
• Knowledge of both Agile and traditional delivery frameworks.
• Exceptional stakeholder engagement skills, you can speak the language of both professional staff and specialist identity, architecture and technical teams
• The ability to operate strategically while providing value-driven outcomes.
• A passion for improving the student experience through technology.

About Us

Information Technology Services (ITS) delivers digital solutions to enable ANU to achieve its strategic goals: a student experience equal to the world's best and research that transforms society.

ITS leads the delivery of the Digital Plan, a 10-year roadmap to uplift and transform ANU's digital capabilities. We work in close partnership with Colleges, Service Divisions and the broader ANU community to create a modern, secure, and people-focused digital environment that supports teaching, research, and operational excellence.

ANU is ranked among the world's top 30 universities and continues to be a national resource committed to global impact. We embrace diversity, inclusion, and flexibility in everything we do.

What We Offer

• Competitive salary plus 17% superannuation
• Flexible, hybrid working arrangements across Australia
• Generous leave provisions including paid parental leave
• Professional development opportunities and staff scholarships
• An inclusive and values-driven workplace committed to your wellbeing

For further information please contact Ishea Bedding, Analysis Chapter Lead, E: [e-mail]

The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on [e-mail]

ANU values diversity and inclusion and is committed to providing equal employment opportunities to those of all backgrounds and identities. For more information about staff equity at ANU, visit https://services.anu.edu.au/human-resources/respect-inclusion

Please note: The successful candidate must have rights to live and work in Australia and will be required to undergo a background check during the recruitment process. An offer of employment is conditional on satisfactory results.