Senior Business Analyst — Enterprise Consent & Privacy

HCF Corporation; Sydney; On-site; AUD 110,000 - 170,000; Full time

Benefits offered by this job

Flexible working arrangements

50% subsidy on hospital and extras

18 weeks parental leave

Mental health and wellbeing programs

Discounts on products and gym access

Job summary

HCF seeks a Senior Business Analyst to define requirements, analyse processes and support the design of the Enterprise Consent Management capability across the organisation. You will be the conduit between health insurance stakeholders and technology teams, driving compliant, scalable IT solutions in a highly regulated PHI environment.

With experience in privacy, consent management and governance, you will own backlog priorities, collaborate with Risk and Compliance, and contribute to AI-enabled

Qualifications

• Bachelor’s degree in computer science, Information Technology, Business, or related discipline, and/or 5+ years' experience in a senior Functional Business Analyst role.
• Experience within Private Health Insurance, General Insurance, or Life Insurance sectors and understanding regulatory environments.
• Experience leading Enterprise Consent Management implementations, including elicitation/documentation of requirements, consent lifecycle management, and integration with core platforms.
• Strong analytical and documentation skills with ability to produce use cases, user stories, functional specs, and data flows.
• Experience in Agile/Scrum and hybrid delivery environments.

Responsibilities

• Deep expertise in privacy and consent management, including regulatory obligations and best practice frameworks.
• Manage multiple complex deliverables in a fast paced PHI environment, balancing priorities and dependencies.
• Produce comprehensive business and technical artefacts: requirements, specifications, workflows, use cases, user stories, wireframes, data flows, and change assessments.
• Act as conduit between health insurance stakeholders and technology teams, translating requirements into scalable IT solutions.
• Collaborate with subject matter experts across Risk and Compliance to understand current/future state processes, identify gaps.
• Work with implementation system integrators to ensure solutions meet business needs and regulatory constraints.
• Support IT solution design, development, testing, and implementation by clarifying requirements and assisting with defects.
• Own and manage project/product backlog and align priorities with enterprise initiatives and deadlines.
• Translate scope into defined functional requirements, features, user stories, and acceptance criteria.

Skills

Privacy and consent management

Regulatory compliance

Stakeholder management

Agile/Scrum

Requirements elicitation

Data integration

Documentation

AI tools / prompt engineering

Education

Bachelor’s degree or equivalent

Tools

Copilot

Job description

HCF seeks a Senior Business Analyst to define requirements, analyse processes and support the design of the Enterprise Consent Management capability across the organisation. You will be the conduit between health insurance stakeholders and technology teams, driving compliant, scalable IT solutions in a highly regulated PHI environment.

With experience in privacy, consent management and governance, you will own backlog priorities, collaborate with Risk and Compliance, and contribute to AI-enabled