Senior Business Analyst – AI Enablement & Change

Aware Super; Sydney; On-site; AUD 100,000 - 140,000; Part time

Job summary

Aware Super is seeking two Senior Business Analysts to support the delivery of AI-enabled capabilities across member and employee experiences. The role focuses on requirements management, stakeholder engagement, testing coordination, business readiness, and implementation support.

Working across business and technology teams, you'll translate strategic objectives into practical outcomes that enhance member and employee experiences through the adoption of AI-powered solutions.

Qualifications

• Extensive experience as a Business Analyst in complex delivery environments.
• Strong stakeholder engagement with senior leaders, business teams and technology partners.
• Experience with AI, Generative AI, digital assistants or knowledge management solutions.
• Experience delivering member, customer or employee experience initiatives.
• Experience in financial services, superannuation or regulated industry.
• Experience working within agile delivery teams.
• Experience delivering digital, data, automation or AI initiatives.
• Experience gathering and documenting business requirements using agile methods.
• Strong business process analysis and improvement capability.
• Ability to navigate ambiguity and translate complex concepts into clear outcomes.
• Excellent communication, workshop facilitation and relationship management.

Responsibilities

• Partner with business stakeholders, delivery teams, technology teams and vendors to define business requirements and outcomes.
• Facilitate workshops to understand business needs, processes, pain points and opportunities for AI-enabled improvement.
• Document business requirements, user stories, process maps and acceptance criteria.
• Support solution design activities, ensuring business requirements are clearly articulated and understood.
• Coordinate and support business testing activities, including test planning, defect management and user acceptance testing.
• Lead business readiness activities, including impact assessments, communications, training support and operational transition planning.
• Work closely with product owners, project managers and change teams to ensure successful delivery outcomes.
• Identify risks, dependencies and implementation considerations across AI Help initiatives.
• Support benefits realisation by helping measure adoption, effectiveness and business outcomes.

Skills

Stakeholder engagement

Facilitation

AI knowledge

Agile delivery

UAT support

Requirements gathering

Business analysis

Communication

Job description

Aware Super is seeking two Senior Business Analysts to support the delivery of AI-enabled capabilities across member and employee experiences. The role focuses on requirements management, stakeholder engagement, testing coordination, business readiness, and implementation support.

Working across business and technology teams, you'll translate strategic objectives into practical outcomes that enhance member and employee experiences through the adoption of AI-powered solutions.