Senior Business Analyst

Aware Super; Sydney; On-site; AUD 100,000 - 140,000; Part time

Job summary

Aware Super is seeking two Senior Business Analysts to support the delivery of AI-enabled capabilities across member and employee experiences. The role focuses on requirements management, stakeholder engagement, testing coordination, business readiness, and implementation support.

Working across business and technology teams, you'll translate strategic objectives into practical outcomes that enhance member and employee experiences through the adoption of AI-powered solutions.

Qualifications

• Extensive experience as a Business Analyst in complex delivery environments.
• Strong stakeholder engagement with senior leaders, business teams and technology partners.
• Experience with AI, Generative AI, digital assistants or knowledge management solutions.
• Experience delivering member, customer or employee experience initiatives.
• Experience in financial services, superannuation or regulated industry.
• Experience working within agile delivery teams.
• Experience delivering digital, data, automation or AI initiatives.
• Experience gathering and documenting business requirements using agile methods.
• Strong business process analysis and improvement capability.
• Ability to navigate ambiguity and translate complex concepts into clear outcomes.
• Excellent communication, workshop facilitation and relationship management.

Responsibilities

• Partner with business stakeholders, delivery teams, technology teams and vendors to define business requirements and outcomes.
• Facilitate workshops to understand business needs, processes, pain points and opportunities for AI-enabled improvement.
• Document business requirements, user stories, process maps and acceptance criteria.
• Support solution design activities, ensuring business requirements are clearly articulated and understood.
• Coordinate and support business testing activities, including test planning, defect management and user acceptance testing.
• Lead business readiness activities, including impact assessments, communications, training support and operational transition planning.
• Work closely with product owners, project managers and change teams to ensure successful delivery outcomes.
• Identify risks, dependencies and implementation considerations across AI Help initiatives.
• Support benefits realisation by helping measure adoption, effectiveness and business outcomes.

Skills

Stakeholder engagement

Facilitation

AI knowledge

Agile delivery

UAT support

Requirements gathering

Business analysis

Communication

Job description

Want to be a force forgood?

At Aware Super we believe that we do wellthrough doing good. Finding ways to support our communities is part of our DNAand we have a track record of being bold and breaking new ground. We havealways believed that we have a responsibility to invest in ways that deliverstrong returns for members at the same time as improving our communities,building a more sustainable economy and supporting employment locally andglobally.

Aware Super is one of Australia’s largestindustry funds providing superannuation, advice and retirement solutions tothose who teach, nurse, care, respond and help others in our communities. Weoffer a truly collaborative workplace that responds to rapid change, withoutlosing sight of what is most important to us: our members.To learn morevisit:https://awaresuper.com.au/member

Aboutthis opportunity

• Day Rate Contract
• Duration to 30 June 2027
• Melbourne OR Sydney based candidates

We are looking for 2 x Senior Business Analysts to support the delivery of AI initiatives, working across future AI-enabled capabilities. This role will play a critical part in ensuring successful delivery through strong requirements management, stakeholder engagement, testing coordination, business readiness, and implementation support.

Working across business and technology teams, you'll help translate strategic objectives into practical outcomes that enhance member and employee experiences through the adoption of AI-powered solutions.

Some key responsibilities will be to:

• Partner with business stakeholders, delivery teams, technology teams and vendors to define business requirements and solution outcomes.
• Facilitate workshops to understand business needs, processes, pain points and opportunities for AI-enabled improvement.
• Document business requirements, user stories, process maps and acceptance criteria.
• Support solution design activities, ensuring business requirements are clearly articulated and understood.
• Coordinate and support business testing activities, including test planning, defect management and user acceptance testing.
• Lead business readiness activities, including impact assessments, communications, training support and operational transition planning.
• Work closely with product owners, project managers and change teams to ensure successful delivery outcomes.
• Identify risks, dependencies and implementation considerations across AI Help initiatives.
• Support benefits realisation by helping measure adoption, effectiveness and business outcomes.

We are looking for the following experience:

• Extensive experience as a Business Analyst in complex business and technology delivery environments.
• Strong stakeholder engagement and facilitation skills across senior leaders, business teams and technology partners.
• Experience working with AI, Generative AI, digital assistant or knowledge management solutions.
• Experience delivering member, customer or employee experience initiatives.
• Financial services, superannuation or regulated industry experience.
• Experience working within agile and cross-functional delivery teams.
• Demonstrated experience delivering digital, data, automation or AI-related initiatives.
• Experience gathering and documenting business requirements using agile delivery methodologies.
• Strong business process analysis and process improvement capability.
• Experience supporting UAT and business readiness activities.
• Ability to navigate ambiguity and translate complex concepts into clear business outcomes.
• Excellent communication, workshop facilitation and relationship management skills.

The Aware Superdifference

At Aware Super, we believe that diversityof thought, background and experience creates better outcomes for our people,members and communities. Our people are focused on creating a diverse anddynamic environment that embraces and values differences and enables our teamto bring their whole selves to work. We are proud to be consistently recognisedas an Employer of Choice for Gender Equality and our CEO, Deanne Stewart, is aPay Equity Ambassador. Our members are at the heart of everything we do, and weCARE deeply, DELIVER honourably, and LEAD bravely.

Applicants must have the right to work inAustralia and will be subject to police and bankruptcy checks.