Senior Business Analyst

CSR Springboard; Sydney; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

12-month fixed-term

Career development

Collaborative culture

Job summary

CSR Springboard is seeking a Transformation Senior Business Analyst for a 12-month fixed-term role based in North Ryde. You will drive end-to-end analysis on complex transformation projects, collaborating with project managers, change leads and delivery teams to translate insights into defined initiatives.

You will shape current and future state processes, validate requirements, and influence senior stakeholders to ensure delivery of measurable business outcomes and benefits realization.

Qualifications

• This role requires 5+ years in Business Analysis across relevant industries.
• Strong capability in eliciting requirements, mapping processes and evaluating solutions.
• Excellent communication with business users, leaders and technical teams.
• Proven facilitation, negotiation and influencing skills across stakeholders.
• Understanding of SDLC and delivery methodologies including Agile and Waterfall.
• Experience leading analysis on medium to large or complex initiatives.

Responsibilities

• Lead end-to-end business analysis to define and optimise requirements across transformation initiatives.
• Analyse business functions and processes to inform objectives and decisions.
• Develop current-state and future-state process maps, workflows and specs.
• Lead design of To Be processes aligned with standards and objectives.
• Engage senior stakeholders to ensure solutions meet requirements and benefits.
• Provide strategic insight into drivers, risks, benefits and value realisation.
• Conduct data analysis to identify trends and improvements.
• Oversee test planning, acceptance criteria and UAT for readiness.

Skills

Business analysis

Requirements elicitation

Process modelling

Stakeholder engagement

SDLC knowledge

Agile & Waterfall

Job description

Transformation Senior Business Analyst | 12 Month Fixed Term Contract

At CSR, we are building a better future together.

We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we are at the forefront of developing innovative, sustainable, and high performing building products and systems.

At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities,and life stage.

About the role:

This is a full‑time role based in our North Ryde office for a Senior Business Analyst supporting transformation initiatives, rather than BAU operational activity. The role delivers high‑quality business analysis across complex, project‑based transformation programs, working closely with Project Managers, Change Managers, and transformation delivery teams.

You will work closely with the business to translate customer insights and strategic direction into well‑defined initiatives, shaping work through the lifecycle from definition and analysis through to implementation. The role focuses on understanding current challenges, defining future‑state processes, and ensuring solutions deliver measurable business outcomes.

Key responsibilities:

• Lead end‑to‑end business analysis activities to define, validate, and optimise business requirements across transformation initiatives
• Analyse business functions and processes to inform operational objectives and strategic decision‑making
• Develop clear current‑state and future‑state process maps, workflows, and specifications to support solution design and investment cases
• Lead the design of “To Be” business processes, ensuring alignment with organisational standards and transformation objectives
• Engage and influence senior business and technical stakeholders to ensure solutions meet requirements and deliver intended benefits
• Provide strategic insight into business drivers, risks, benefits, and benefits realisation opportunities
• Conduct data analysis to identify trends, improvement opportunities, and measurable outcomes
• Oversee test planning, acceptance criteria, and UAT to ensure solution readiness and high‑quality delivery

What you bring to the role:

• 5+ years' experience in Business Analysis roles across relevant industries.
• Strong business analysis capability, including requirements elicitation, process modelling, and solution evaluation.
• Excellent communication skills, with the ability to engage business users, senior leaders, and technical stakeholders.
• Proven facilitation, negotiation, and influencing skills across complex stakeholder groups.
• Solid understanding of SDLC and delivery methodologies, including Agile and Waterfall.
• Strong analytical and problem‑solving capability, with the ability to translate business needs into clear requirements and process designs.
• Experience leading analysis on medium to large or complex initiatives.
• Proven experience supporting end‑to‑end delivery, including requirements, testing, and transition into BAU.

What we offer

We strive to support your professional and personal growth. Here are the rewards you will enjoy as part of the CSR team:

• Competitive salary package with the opportunity to make an immediate impact in a 12-month fixed-term role.
• Supportive and collaborative culture that fosters innovation and inclusion. You will be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
• Valuable career-building opportunity to broaden your skills, gain exposure across our brands, and enhance your experience through on-the-job learning, development, and upskilling in a dynamic 12-month assignment.