Senior Business Analyst

CSR; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary package

12-month fixed-term role

Supportive and collaborative culture

Job summary

CSR is seeking a Transformation Senior Business Analyst in Sydney to support complex, project-based transformation programs. The role focuses on translating customer insights into well-defined initiatives, from definition and analysis through to implementation, delivering measurable business outcomes.

You will work with Project Managers and change teams, leading requirements, process design, and end-to-end delivery with a strong SDLC and Agile/Waterfall approach.

Qualifications

• 5+ years of experience in Business Analysis across relevant industries.
• Strong capability in requirements elicitation, process modelling, and solution evaluation.
• Excellent communication skills with senior leaders and technical stakeholders.
• Facilitation, negotiation and influencing across complex stakeholder groups.
• Solid understanding of SDLC and delivery methodologies (Agile and Waterfall).
• Experience leading analysis on medium to large or complex initiatives.
• Proven experience supporting end-to-end delivery including requirements, testing and transition to BAU.

Responsibilities

• Lead end-to-end business analysis activities to define and optimise requirements across transformation initiatives.
• Analyse business functions and processes to inform operational objectives and strategic decisions.
• Develop current-state and future-state process maps, workflows and specifications for design and investment cases.
• Lead the design of To Be processes aligned with standards and transformation objectives.
• Engage senior stakeholders to ensure solutions meet requirements and deliver benefits.
• Provide strategic insight into drivers, risks, and realisation opportunities.
• Conduct data analysis to identify trends and measurable outcomes.
• Oversee test planning, acceptance criteria and UAT for solution readiness.

Skills

Business Analysis

Requirements Elicitation

Process Modelling

Stakeholder Management

SDLC Knowledge

Agile Methodologies

UAT

Job description

Transformation Senior Business Analyst | 12 Month Fixed Term Contract

At CSR, we are building a better future together.

We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we are at the forefront of developing innovative, sustainable, and high performing building products and systems.

At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.

About The Role

This is a full-time role based in our North Ryde office for a Senior Business Analyst supporting transformation initiatives, rather than BAU operational activity. The role delivers high-quality business analysis across complex, project-based transformation programs, working closely with Project Managers, Change Managers, and transformation delivery teams.

You will work closely with the business to translate customer insights and strategic direction into well-defined initiatives, shaping work through the lifecycle from definition and analysis through to implementation. The role focuses on understanding current challenges, defining future-state processes, and ensuring solutions deliver measurable business outcomes.

Key Responsibilities

• Lead end-to-end business analysis activities to define, validate, and optimise business requirements across transformation initiatives


• Analyse business functions and processes to inform operational objectives and strategic decision-making


• Develop clear current-state and future-state process maps, workflows, and specifications to support solution design and investment cases


• Lead the design of "To Be" business processes, ensuring alignment with organisational standards and transformation objectives


• Engage and influence senior business and technical stakeholders to ensure solutions meet requirements and deliver intended benefits


• Provide strategic insight into business drivers, risks, benefits, and benefits realisation opportunities


• Conduct data analysis to identify trends, improvement opportunities, and measurable outcomes


• Oversee test planning, acceptance criteria, and UAT to ensure solution readiness and high-quality delivery

What You Bring To The Role

• 5+ years' experience in Business Analysis roles across relevant industries.


• Strong business analysis capability, including requirements elicitation, process modelling, and solution evaluation.


• Excellent communication skills, with the ability to engage business users, senior leaders, and technical stakeholders.


• Proven facilitation, negotiation, and influencing skills across complex stakeholder groups.


• Solid understanding of SDLC and delivery methodologies, including Agile and Waterfall.


• Strong analytical and problem-solving capability, with the ability to translate business needs into clear requirements and process designs.


• Experience leading analysis on medium to large or complex initiatives.


• Proven experience supporting end-to-end delivery, including requirements, testing, and transition into BAU.

What We Offer

We strive to support your professional and personal growth. Here are the rewards you will enjoy as part of the CSR team:

• Competitive salary package with the opportunity to make an immediate impact in a 12-month fixed-term role.


• Supportive and collaborative culture that fosters innovation and inclusion. You will be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.


• Valuable career-building opportunity to broaden your skills, gain exposure across our brands, and enhance your experience through on-the-job learning, development, and upskilling in a dynamic 12-month assignment.