Senior Business Analyst

Energy Group - DEECA; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Energy Group - DEECA is seeking a Senior Business Analyst to support the delivery and modernisation of the FirstRate5 (FR5) product suite. You will map current state systems, gather requirements, and define future state features aligned with regulatory obligations such as NatHERS.

Responsibilities include documenting workflows, defining acceptance criteria, and enabling backlogs for development. The role involves collaboration with Architects, Tech Leads and stakeholders, working in a hybrid

Qualifications

• Experience as a Business Analyst in software delivery or digital product environments.
• Proven ability to work on system modernisation, transformation, or complex applications.
• Strong capability in elicitation, analysis, and documentation including user stories and acceptance criteria.
• Experience bridging business stakeholders and technical teams; translate business needs into implementable requirements.
• Ability to improve delivery practices in evolving environments.
• Strong facilitation and stakeholder engagement skills; run workshops.

Responsibilities

• Analyse and document current state systems, workflows and business processes across the FR5 platform.
• Identify inefficiencies, risks and improvement opportunities for modernisation objectives.
• Elicit, analyse and document functional and non-functional requirements with clear acceptance criteria.
• Define future state workflows and requirements with Solution Architect and stakeholders.
• Translate business needs into testable artefacts (user stories, acceptance criteria).
• Facilitate workshops to gather and align requirements across teams.
• Define data requirements and data flows with migration planning in mind.
• Contribute to improved delivery practices and automation opportunities.

Skills

Requirements elicitation

Stakeholder facilitation

Process mapping

User stories & acceptance criteria

Regulatory alignment (NatHERS)

Cross-functional collaboration

Job description

Department of Energy, Environment and Climate Action

The Residential Energy Rating team is looking for software developers and specialists to join our growing team.

The Opportunity

The Senior Business Analyst supports the delivery and modernisation of the FirstRate5 (FR5) product suite by establishing a clear understanding of current state systems, workflows, and processes, and defining future state requirements aligned with strategic and architectural direction.

The role contributes to both platform modernisation initiatives and ongoing product delivery by improving requirements, supporting backlog readiness, and ensuring alignment between business needs, technical implementation, and regulatory obligations (e.g. NatHERS).

Duties

• Analyse and document current state systems, workflows, and business processes, including system interactions and dependencies across the FR5 platform, to support platform modernisation initiatives
• Identify inefficiencies, risks, and improvement opportunities, including manual workarounds and process gaps, and contribute to defining future state solutions aligned with modernisation objectives
• Elicit, analyse, and document functional and non-functional requirements, ensuring clarity, completeness, and alignment with business, technical, and regulatory (e.g. NatHERS) requirements
• Define future state workflows, requirements, and solution options in collaboration with the Solution Architect, Technical Lead, and stakeholders, supporting the transition to a modernised platform
• Translate business needs into clear, structured artefacts (e.g. user stories, acceptance criteria) that are testable, prioritised, and ready for development
• Facilitate stakeholder engagement and workshops to gather, validate, and align requirements, priorities, and outcomes across business and technical teams
• Define and document data requirements and data flows, including supporting data migration planning and identifying data quality risks across interconnected systems
• Contribute to improved delivery practices and team capability, including backlog refinement, definition of ready, consistent documentation standards, and identification of opportunities for process improvement, automation, and AI-assisted workflows

Skills and relevant experience

• Demonstrated experience as a Business Analyst in software delivery or digital product environments
• Proven ability to work on system modernisation, transformation, or complex application environments
• Strong capability in requirements elicitation, analysis, and documentation, including user stories and acceptance criteria
• Experience bridging business stakeholders and technical teams, with the ability to translate business needs into implementable requirements
• Demonstrated ability to improve and mature delivery practices, particularly in environments with evolving or immature processes
• Strong facilitation and stakeholder engagement skills, including running workshops and aligning diverse stakeholders
• Understanding of system integration, APIs, and data flows, with the ability to work across multiple interconnected systems
• Ability to work collaboratively with architects, developers, and product stakeholders in a multidisciplinary team

What we offer you

We're building a team designed to inspire and engage. As we redefine our product, you'll have the opportunity to help shape our culture and influence how we grow.

This is a fixed term position available for a period of 12 months. The work location for this position is 8 Nicholson Street, East Melbourne with hybrid work arrangements available.

Applications close 11.59pm on Tuesday, 18 August 2026.

Please refer to the Key Selection Criteria provided in the Position Description, including the mandatory requirements.

Other relevant information:

Preferred candidates will be required to undertake pre-employment screening, including a Declaration and Consent form and a Nationally Coordinated Criminal History Check.

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing position is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.

An inclusive, culturally safe and flexible workplace

DEECA fosters an inclusive workplace culture and is committed to a fair, accessible, and equitable recruitment process.

We strongly encourage Aboriginal and or Torres Strait Islander people to apply. We recognise the strengths, knowledge and perspectives First Nations people bring and DEECA is committed to a culturally safe and respectful workplace. If you need support to participate, please contact ***************@deeca.vic.gov.au.

We support flexible working arrangements, including hybrid work, varied hours, part-time work and job sharing. For more information about our recruitment processes, visit applying for a role with us.