Senior Business Analyst

TechnologyOne; City of Brisbane; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive remuneration

Employee share plan

Award-winning culture

Flexible working hours

Free gym membership

Volunteer leave

Onsite gym

Free breakfast and coffee

Career growth pathways

Job summary

TechnologyOne is seeking an experienced Senior Business Analyst to join the CPM R&D team, engaging across Analytics, ETL and XLOne products. You will work with customers, Product and Design to shape requirements and deliver across the product lifecycle, exploring data, automation, AI and emerging technologies to improve products and experiences.

Key responsibilities include gathering insights with stakeholders, translating needs into actionable requirements, and supporting releases with clear

Qualifications

• Degree in a relevant field or equivalent experience.
• Experience with CPM Analytics, ETL or XLOne is highly regarded.
• Ability to translate complex problems into clear requirements.
• Experience across full product lifecycle from discovery to release.
• Strong stakeholder engagement and communication skills.
• Ability to work with technical and non-technical audiences.

Responsibilities

• Understand complex business problems and gather insights.
• Collaborate with customers, Consulting, Sales, Support, and Product to shape direction.
• Translate needs into clear, deliverable requirements.
• Work with Product Design and Development to refine solutions.
• Identify opportunities to improve processes and use of data.
• Support product releases with documentation and enablement.
• Participate in customer forums and workshops to gather feedback.

Skills

Business analysis

Stakeholder engagement

Requirements gathering

Workshop facilitation

Product lifecycle

Education

Degree or equivalent

Tools

Analytics (CPM)

ETL

XLOne

Job description

We're looking for an experienced Senior Business Analyst to join the CPM (Corporate Performance Management) R&D team, working across our Analytics, ETL and XLOne products.

You'll work closely with customers, Product, Design and Development to understand business needs, shape requirements and deliver solutions across the full product lifecycle. You'll also identify opportunities to use data, automation, AI and emerging technologies to improve products and customer experiences.

Experience with CPM, Analytics, ETL, XLOne or similar analytics and reporting products will be highly regarded.

What you'll be doing…

• Applying strong business analysis skills to understand complex business problems, processes, and customer needs.
• Working closely with customers, Consulting, Sales, Support, Product, and other stakeholders to gather insights and help shape product direction.
• Translating business needs into clear, well-defined requirements that can be understood and delivered by Product and Development teams.
• Collaborating with Product Design and Development to explore solutions, refine requirements, and deliver high-quality product enhancements.
• Identifying opportunities to improve processes, customer experiences, automation, and the use of data and emerging technologies.
• Conducting Business Acceptance Testing to ensure solutions are stable, intuitive, fit for purpose, and aligned with customer and business requirements.
• Supporting product releases through clear documentation, enablement materials, demonstrations, and communication.
• Participating in customer presentations, forums, workshops, and showcases to gather feedback and share product developments.

Your Talents…

• Relevant degree and/or strong experience as a Business Analyst, ideally within a software, technology or product environment.
• Experience with CPM products such as Analytics, ETL or XLOne, or similar analytics and reporting solutions, highly regarded.
• Strong business analysis skills, with the ability to understand complex problems and translate them into clear requirements and practical solutions.
• Experience across the full product lifecycle, from discovery and requirements through to delivery, testing and release.
• Strong stakeholder engagement, communication, facilitation and workshop skills, with the ability to work effectively with technical and non-technical audiences.
• Customer-focused, with the ability to understand different perspectives and balance competing priorities.
• Strong analytical and problem-solving skills, with a focus on process improvement and innovation.
• Strong organisation and prioritisation skills, with the ability to manage multiple pieces of work in a fast-paced product environment.
• Experience with enterprise software, SaaS or complex business applications highly regarded.

Benefits…

• Attractive remuneration package with competitive benefits.
• Industry-leading employee share plan, giving you the opportunity to invest in our success.
• Award-winning culture - 8x Australian Business Awards "Employer of Choice" winner.
• Inclusive and vibrant workplace - we celebrate diversity and love our team events.
• Flexible working hours - we value work-life balance and support family-friendly arrangements.
• Free gym membership in your region, or if you're at HQ, enjoy our state-of-the-art, 24/7 exclusive onsite gym.
• Additional 2.5 days of leave annually to volunteer for a charity of your choice.
• Onsite perks - enjoy free breakfast and barista-made coffee every day.
• Structured career growth - clear pathways for progression with a defined career framework.

Why Join us?

At TechnologyOne, we're committed to creating an inclusive and supportive workplace where people can do their best work. We offer opportunities to grow, clear career pathways, competitive salaries, and the freedom to make a real impact.

Who we are…

TechnologyOne (ASX: TNE) is Australia's largest enterprise software company, delivering a global SaaS ERP solution to more than 1,200 organisations across government, education, and industry.

For over 36 years, we've continued to evolve our technology to help customers simplify their businesses and focus on what matters most.