Senior Business Analyst

Harrison McMillan Pty Ltd; Adelaide; On-site; AUD 110,000 - 140,000; Full time

Job summary

Harrison McMillan Pty Ltd is seeking an experienced Senior Business Analyst to support a complex business transformation, focusing on process improvement, mapping and operational efficiency. You will engage stakeholders, challenge current processes and translate needs into practical improvements.

Responsibilities include end-to-end process reviews, creating As-Is and To-Be maps, facilitating workshops, and delivering actionable recommendations to streamline operations and service delivery within

Qualifications

• Senior Business Analyst with experience in process improvement and transformation.
• Advanced process mapping, modelling and workflow optimisation.
• Experience with As-Is/To-Be processes using Visio or BPMN.
• Facilitate workshops, engage senior stakeholders and challenge current ways of working.
• Strong analytical, problem-solving and documentation skills.
• Autonomous in complex environments delivering practical outcomes.

Responsibilities

• Lead end-to-end business process reviews, identifying inefficiencies, gaps and opportunities for improvement.
• Develop detailed As-Is and To-Be process maps, workflows and supporting documentation.
• Facilitate stakeholder workshops to gather requirements and define future-state processes.
• Undertake process analysis, gap assessments and impact assessments to support transformation.
• Develop actionable recommendations to streamline operations and enhance service delivery.
• Collaborate with business and technical teams to align improvements with objectives.

Job description

We are seeking an experienced Senior Business Analyst to support a complex business transformation environment, with a strong focus on process improvement, process mapping and operational efficiency.

This opportunity will suit a commercially minded, outcomes-driven professional who can engage stakeholders, challenge existing processes and translate business needs into practical, sustainable improvements.

Key Responsibilities

• Lead end-to-end business process reviews, identifying inefficiencies, gaps and opportunities for improvement.
• Develop detailed As-Is and To-Be process maps, workflows and supporting documentation.
• Facilitate stakeholder workshops to gather requirements, understand business challenges and define future-state processes.
• Undertake process analysis, gap assessments and impact assessments to support business transformation.
• Develop actionable recommendations to streamline operations, improve efficiencies and enhance service delivery.
• Collaborate with business and technical teams to ensure process improvements align with organisational objectives.

About You

• Demonstrated experience as a Senior Business Analyst, with a strong background in process improvement and business transformation.
• Advanced capability in process mapping, business process modelling and workflow optimisation.
• Strong experience developing As-Is and To-Be processes using tools such as Visio, BPMN or similar.
• Proven ability to facilitate workshops, engage senior stakeholders and challenge existing ways of working.
• Strong analytical, problem-solving and documentation skills.
• Ability to work autonomously within complex environments and deliver practical business outcomes.

What's on Offer

• Opportunity to contribute to meaningful business and operational improvements.
• Work with diverse stakeholders across a complex organisational environment.
• Play a key role in shaping future-state processes and driving sustainable change.