Senior Beauty Therapist & Spa Team Lead

endota

Traralgon

Sur place

AUD 90 000 - 110 000

Plein temps

Il y a 3 jours
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Avantages offerts par ce poste

Competitive salary plus superannuation
Career pathways within the endota spa
Ongoing training and leadership
Staff discounts on endota treatments &
products
Supportive team culture

Résumé du poste

endota spa in Traralgon is seeking a Diploma-qualified Senior Beauty Therapist to join our team and step into the role of Assistant Spa Manager. You will spend most of your time in the treatment room while helping run a smooth spa and leading the team in the Spa Manager’s absence.

You will mentor therapists, assist with onboarding and training, manage rostering and bookings, and drive guest satisfaction, retention and retail performance in a brand focused on touch, nature and care.

Qualifications

  • Diploma of Beauty Therapy (or equivalent qualification)
  • Significant experience as a beauty therapist in premium spa/wellness environment
  • Mentoring/leading a team or willingness to step into leadership
  • Advanced treatment skills (facials, massage, body treatments)
  • Passion for wellness and delivering exceptional guest experiences
  • Strong communication and interpersonal skills
  • Commercial mindset with ability to meet sales targets
  • Excellent organisation and time management
  • Proficiency with booking systems and general computer skills
  • Positive, calm and solutions-focused approach

Responsabilités

  • Delivering a full range of endota spa treatments to the highest technical standard
  • Creating a warm, welcoming and memorable experience for every guest
  • Recommending tailored treatments and products to meet each guest's needs
  • Driving rebooking, retail performance and guest retention
  • Maintaining spa presentation, hygiene and safety standards
  • Supporting the Spa Manager in day-to-day running and acting as Manager in their absence
  • Mentoring, coaching and inspiring therapists and front-of-house team members
  • Assisting with onboarding, training and ongoing development of team members
  • Supporting rostering, appointment scheduling and treatment room utilisation
  • Handling guest feedback with care, confidence and professionalism

Connaissances

Leadership & mentoring
Sales & performance
Guest experience
Communication
Time management
Computer literacy

Formation

Diploma of Beauty Therapy

Outils

Booking systems
General computer skills

Description du poste

endota spa in Traralgon is seeking a Diploma-qualified Senior Beauty Therapist to join our team and step into the role of Assistant Spa Manager. You will spend most of your time in the treatment room while helping run a smooth spa and leading the team in the Spa Manager’s absence.

You will mentor therapists, assist with onboarding and training, manage rostering and bookings, and drive guest satisfaction, retention and retail performance in a brand focused on touch, nature and care.

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