Senior Associate, Project Implementation Manager

Westpac; Sydney; Hybrid; AUD 90,000 - 120,000; Part time

Job summary

Westpac Group in Sydney seeks a Senior Associate, Project Implementation Manager to own delivering product implementations and change requests for institutional customers from start to finish.

This permanent, part-time role works three days per week, two in the office, collaborating with Product, Sales and Operations to ensure successful outcomes and structured project delivery.

Qualifications

• Two to three years project implementation experience is essential, with transaction banking exposure advantageous.
• Understanding of implementation processes and project management methods (JIRA, Confluence, Agile, Waterfall preferred).
• Excellent communication and stakeholder management skills.
• Tertiary qualifications in Business/Finance; Project management certification desirable.

Responsibilities

• Deliver product implementations and change requests for institutional customers from start to finish.
• Collaborate with Product, Sales, Service, Relationship Management and Operations to deliver requirements and manage risks.
• Maintain clear communication with customers and internal stakeholders throughout projects.
• Apply knowledge of system integration, payables and receivables technologies to create a seamless customer experience.

Skills

Project management

Stakeholder management

Communication

Risk management

Education

Business/Finance degree

Project Management certification

Tools

JIRA

Confluence

Agile

Waterfall

Job description

Senior Associate, Project Implementation Manager

Sydney, NSW, Australia

Job Description

Create your best future and join Westpac as a Senior Associate, Project Implementation Manager

What's the role?

As an Implementation Project Manager, you'll take ownership of delivering product implementations and change requests for institutional customers, helping ensure each implementation is well coordinated from start to finish.

This is a permanent, part-time opportunity based in Sydney working three days per week, with two of those days based in the office to collaborate and learn with the wider team.

You'll work directly with customers to understand their requirements, determine configuration needs and guide them through the implementation process. You'll partner closely with technical leads and teams across Product, Sales, Service, Relationship Management and Operations to deliver requirements, manage risks and issues, and keep projects moving forward.

With multiple implementations underway, you'll bring structure and organisation to your work while maintaining clear communication with customers and internal stakeholders. You'll also draw on your understanding of system integration, payables and receivables technologies, and project management approaches to help create a seamless customer experience.

What do I need?

You'll be an organised and customer-focused project professional who can build strong relationships, solve problems and confidently manage competing priorities. You'll have:

• Two to three years project implementation experience is essential, with transaction banking exposure advantageous.
• Proven understanding of implementation processes and project management methodologies (JIRA, Confluence, Agile, Waterfall experience is preferred).
• Excellent communication and stakeholder management skills.
• Ability to manage risks, resolve issues, and deliver results under tight deadlines.
• Tertiary qualifications in Business/ Finance, Project Management certification is desirable.

Why join us? (Our promise to you)

We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help you grow your career within the bank.
• Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives.

Create your future today

We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the"People with Disability and/or needing Accessibility Requirements"page on our website .