Senior Associate, Project Implementation Manager

Westpac Institutional Bank; Sydney; Hybrid; AUD 90,000 - 120,000; Part time

Benefits offered by this job

Flexible work arrangements

Learning and development opportunities

Job summary

Westpac Institutional Bank is seeking a Senior Associate, Project Implementation Manager in Sydney to own delivery of product implementations and change requests for institutional customers.

You’ll coordinate with Product, Sales, Service, Relationship Management and Operations to deliver requirements, manage risks and issues, and keep projects moving forward with clear communication.

Qualifications

• Two to three years project implementation experience is essential.
• Understanding of implementation processes and project management methodologies (JIRA, Confluence, Agile, Waterfall).
• Excellent communication and stakeholder management skills.
• Ability to manage risks, resolve issues, and deliver results under tight deadlines.
• Tertiary qualifications in Business/Finanace, Project Management certification is desirable.

Responsibilities

• Deliver product implementations and change requests for institutional customers from start to finish.
• Coordinate with cross-functional teams across Product, Sales, Service and Operations to deliver requirements.

Skills

Project management

Stakeholder management

Communication

Risk management

Time management

Education

Business/Finance degree

Project Management certification

Tools

JIRA

Confluence

Job description

Senior Associate, Project Implementation Manager

Create your best future and join Westpac as a Senior Associate, Project Implementation Manager

What’s the role?

As an Implementation Project Manager, you’ll take ownership of delivering product implementations and change requests for institutional customers, helping ensure each implementation is well coordinated from start to finish.

This is a permanent, part-time opportunity based in Sydney working three days per week, with two of those days based in the office to collaborate and learn with the wider team.

You’ll work directly with customers to understand their requirements, determine configuration needs and guide them through the implementation process. You’ll partner closely with technical leads and teams across Product, Sales, Service, Relationship Management and Operations to deliver requirements, manage risks and issues, and keep projects moving forward.

With multiple implementations underway, you’ll bring structure and organisation to your work while maintaining clear communication with customers and internal stakeholders. You’ll also draw on your understanding of system integration, payables and receivables technologies, and project management approaches to help create a seamless customer experience.

What do I need?

You’ll be an organised and customer-focused project professional who can build strong relationships, solve problems and confidently manage competing priorities. You’ll have:

• Two to three years project implementation experience is essential, with transaction banking exposure advantageous.
• Proven understanding of implementation processes and project management methodologies (JIRA, Confluence, Agile, Waterfall experience is preferred).
• Excellent communication and stakeholder management skills.
• Ability to manage risks, resolve issues, and deliver results under tight deadlines.
• Tertiary qualifications in Business/ Finance, Project Management certification is desirable.

Why join us? (Our promise to you)

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help you grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the"People with Disability and/or needing Accessibility Requirements"page on ourwebsite.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.