Senior Assistant Manager – Lead Ops & Team at Busy Pub

ALH Hotels; Jimboomba; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Staff discounts across ALH Hotels

Wellbeing support

Job summary

ALH Hotels’ Jimboomba Tavern seeks a Senior Assistant Manager to act as the right hand to the Venue Manager, owning daily operations and mentoring the team. You will manage high-volume service, from dining to gaming lounge, with a focus on guest connection and service speed.

You will guide junior managers, resolve issues swiftly, and position yourself for future Venue Manager opportunities within the group. RSA/RSG and Approved Manager licensing knowledge is required.

Qualifications

• Proven experience in hospitality management or supervision.
• RSA/RSG compliance and manager licensing knowledge.

Responsibilities

• Oversee daily venue operations as 2IC to the Venue Manager.
• Mentor junior duty managers and lead a team during shifts.
• Ensure high service speed, floor energy and guest connection.
• Address issues promptly to prevent disruptions in service.
• Drive performance in busy dining, sports bar and gaming lounge areas.

Skills

Leadership

Staff supervision

Guest service

Operational planning

Job description

ALH Hotels’ Jimboomba Tavern seeks a Senior Assistant Manager to act as the right hand to the Venue Manager, owning daily operations and mentoring the team. You will manage high-volume service, from dining to gaming lounge, with a focus on guest connection and service speed.

You will guide junior managers, resolve issues swiftly, and position yourself for future Venue Manager opportunities within the group. RSA/RSG and Approved Manager licensing knowledge is required.