Senior Assistant Manager - Jimboomba Tavern

ALH Hotels; Jimboomba; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Staff discounts across ALH Hotels

Wellbeing support

Job summary

ALH Hotels’ Jimboomba Tavern seeks a Senior Assistant Manager to act as the right hand to the Venue Manager, owning daily operations and mentoring the team. You will manage high-volume service, from dining to gaming lounge, with a focus on guest connection and service speed.

You will guide junior managers, resolve issues swiftly, and position yourself for future Venue Manager opportunities within the group. RSA/RSG and Approved Manager licensing knowledge is required.

Qualifications

• Proven experience in hospitality management or supervision.
• RSA/RSG compliance and manager licensing knowledge.

Responsibilities

• Oversee daily venue operations as 2IC to the Venue Manager.
• Mentor junior duty managers and lead a team during shifts.
• Ensure high service speed, floor energy and guest connection.
• Address issues promptly to prevent disruptions in service.
• Drive performance in busy dining, sports bar and gaming lounge areas.

Skills

Leadership

Staff supervision

Guest service

Operational planning

Job description

Senior Assistant Manager - Jimboomba Tavern

Senior Assistant Manager | Jimboomba Tavern

If you are a seasoned hospitality operator ready to claim the 2IC mantle and drive operational excellence across a stunning, recently refurbished venue, the Jimboomba Tavern offers the ideal proving ground. This is not an entry-level supervisor post, as the primary Second-in-Charge, you are the right hand to the Venue Manager, taking real operational ownership, mentoring junior duty managers, and ensuring this high-volume venue runs at its absolute peak.

From packed weekend dining sessions and roaring game-day crowds in the sports bar to high-touch host service across our new gaming lounge, you will set the benchmark for service speed, floor energy, and guest connection. If you have your sights set on stepping up into a full Venue Manager role in the near future, this 2IC position gives you the platform, the autonomy, and the commercial exposure to get there.

A day in the life of a Senior Assistant Manager:

• Get to know the locals so well they think you’re part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

About you:

• You’ve been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You’ve learned from great managers and now you’re ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You’ve got a current RSA/RSG, RMLV and Approved Managers Licenceas per state requirements

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

If you’re keen to learn, lead, and laugh while making this pub the best spot in town – we’d love to hear from you.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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