Lead Asset Compliance & Surveillance Officer

Ballarat City Council; Ballarat; Vor Ort; AUD 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Learning and development programs

Flexible work policies

Employee benefits program

MyWellbeing initiatives

Zusammenfassung

Ballarat City Council is seeking a permanent full-time professional to protect infrastructure assets by administering permits, inspections and enforcement. The role leads and mentors Asset Surveillance Officers and acts as an escalation point for complex customer enquiries, disputed claims, and permit breaches.

You will collaborate with service authorities, builders, residents and the community to ensure road works and public works meet standards, safeguarding infrastructure while driving

Qualifikationen

• Experience in permits, compliance, enforcement, local government or infrastructure operations.
• Knowledge of legislation, local laws, permit administration and compliance processes.
• Strong investigation, problem-solving and conflict resolution skills.
• Experience managing complex stakeholder issues and customer enquiries.
• Ability to exercise sound judgement in sensitive or disputed matters.
• Excellent communication and report-writing skills.
• Commitment to collaboration, leadership and developing others.
• Experience in road management or asset protection is highly regarded.

Aufgaben

• Protect Council's infrastructure assets through administration of permits, inspections and enforcement.
• Provide team leadership support and act as escalation point for complex customer enquiries, disputed claims, Notices to Comply, permit breaches and infringement matters.
• Work with service authorities, builders, civil contractors and the community to ensure works meet required standards and protect public infrastructure.
• Mentor and support Asset Surveillance Officers; contribute to continuous improvement, service delivery and customer outcomes.
• Refer to Position Description for full responsibilities listed on the Careers Page.

Kenntnisse

Permits & compliance

Enforcement experience

Local government knowledge

Stakeholder management

Communication & report-writing

Leadership & mentoring

Jobbeschreibung

Ballarat City Council is seeking a permanent full-time professional to protect infrastructure assets by administering permits, inspections and enforcement. The role leads and mentors Asset Surveillance Officers and acts as an escalation point for complex customer enquiries, disputed claims, and permit breaches.

You will collaborate with service authorities, builders, residents and the community to ensure road works and public works meet standards, safeguarding infrastructure while driving