Senior Assessor, Trauma‑Informed Victim Support Lead

Department of Justice and Community Safety, Victoria; Melbourne; On-site; AUD 116,000 - 129,000; Full time

Job summary

The Department of Justice and Community Safety, Victoria is seeking a Financial Assistance Scheme senior assessor to lead a team of assessors, make complex decisions and help victims receive fair, timely support. This ongoing, full-time role requires trauma-informed practice, strong collaboration across government and Aboriginal cultural safety, as part of a major reform to Victoria's justice system.

You will develop procedures, review decisions, and provide expert guidance to staff to enhance

Qualifications

• A relevant tertiary qualification in community or social services, social policy, social work, law or public administration is desirable.
• Experience in government or public sector settings is preferred.
• Knowledge of family violence risk assessment and management frameworks is advantageous.
• Commitment to trauma-informed and culturally safe practice, including Aboriginal self-determination, is essential.

Responsibilities

• Lead and support a team of assessors to make fair, accurate and timely decisions using a trauma-informed approach.
• Assess and decide complex applications for financial assistance, including cases outside standard rules.
• Review decisions and prepare clear notices explaining the reasons for complex decisions.
• Develop and improve assessment procedures to support consistent and informed decisions.
• Provide expert advice to staff to improve Aboriginal cultural safety and victim-centred services.

Skills

Team leadership

Trauma-informed approach

Aboriginal cultural safety

Victims of crime experience

Education

Relevant tertiary qualification in community or social services, social policy, social work, law or public administration

Job description

The Department of Justice and Community Safety, Victoria is seeking a Financial Assistance Scheme senior assessor to lead a team of assessors, make complex decisions and help victims receive fair, timely support. This ongoing, full-time role requires trauma-informed practice, strong collaboration across government and Aboriginal cultural safety, as part of a major reform to Victoria's justice system.

You will develop procedures, review decisions, and provide expert guidance to staff to enhance