Senior Assessor

Department of Justice and Community Safety; Melbourne; On-site; AUD 116,000 - 129,000; Full time

Job summary

Department of Justice and Community Safety in Melbourne is seeking a Financial Assistance Scheme senior assessor to lead a team that assesses applications for financial assistance. You will make complex decisions and help victims receive fair, timely and sensitive support.

You will guide staff through trauma-informed decisions, review complex cases, develop assessment procedures, and provide expert advice to improve Aboriginal cultural safety and victim-centred services.

Qualifications

• Demonstrated ability to lead a team and guide staff through complex decisions.
• Strong knowledge of trauma-informed practice and culturally safe service delivery.
• Understanding of family violence risk assessment and management frameworks.
• Experience supporting victims of crime and marginalised communities.

Responsibilities

• Lead and support a team of assessors to make fair, accurate decisions using a trauma-informed approach.
• Assess and decide complex financial assistance applications, including non-standard cases.
• Review decisions and prepare clear notices explaining the reasons for complex outcomes.
• Develop and improve assessment procedures to ensure consistency and informed decisions.

Skills

Team leadership

Trauma-informed practice

Aboriginal cultural safety

Family violence risk

Victim support

Education

Tertiary qualification in social services

Job description

Help victims of crime access financial support as they recover from harm.Lead a team making fair and informed decisions on complex applications.Play a key role in a major change to Victoria's justice system.Build a service that puts victims first and recognises their needs.Ongoing, full-time role earning $116,413 - $128,631 per year, plus super.What you will doAs Financial Assistance Scheme senior assessor, you will lead a team that assesses applications for financial assistance. You will make complex decisions and help victims receive fair, timely and sensitive support.You will:lead and support a team of assessors to make fair, accurate and timely decisions using a trauma-informed approachassess and decide complex applications for financial assistance, including cases that fall outside standard rulesreview decisions and prepare clear notices that explain the reasons for complex decisionsdevelop and improve assessment procedures to support consistent and informed decisionsprovide expert advice to staff and help improve Aboriginal cultural safety and victim-centred services.About youA relevant tertiary qualification in community or social services, social policy, social work, law or public administration is desirable. You may also show equivalent experience in a related field.You should also have:team leadership experience and the ability to guide staff through complex decisions, preferably in governmentstrong knowledge of family violence risk, including the Family Violence Multi-Agency Risk Assessment and Management Frameworkexperience supporting victims of crime, including people affected by family violence or sexual assault, and an understanding of barriers faced by marginalised communitiesa strong commitment to trauma-informed and culturally safe practice, including Aboriginal self-determination, inclusion and the use of lived experience to improve services.To learn even more about this role, please read the position description. If you have any further questions, feel free to email Suzanne Frawley.Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.How to applyPlease click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.IMPORTANT INFORMATION:Child safe statement of commitmentThe Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.