Senior AR Specialist - Aged Care Billing & Collections

Lumia Care; Sydney; On-site; AUD 70,000 - 95,000; Full time

Job summary

Lumia Care is seeking a detail-oriented Accounts Receivable Officer to join our NSW Finance team. You will manage aged care billing, claims, receivables and collections, ensuring accuracy, timely submissions and issue resolution across funding and service data.

Reporting to the AR Manager, you will drive improvements to billing processes, collaborate with finance and operations, and support month-end activities while maintaining strong controls and audit-ready records.

Qualifications

• Experience in aged care (SAH) billing and receivables.
• Familiarity with aged care funding and billing requirements.
• Proficiency with the Service Australia Portal and related funding data.
• Strong attention to detail and accuracy in high-volume billing.

Responsibilities

• Manage end-to-end aged care (SAH) billing and invoicing, ensuring accuracy and timeliness.
• Review billing data and funding information to identify exceptions and revenue leakage.
• Manage the aged care claims process, including submission and reconciliation of funding receipts.
• Investigate complex billing and payment discrepancies with operational teams.
• Monitor debtor balances and drive timely collections and resolutions.
• Reconcile receivables and provider funding with debtor accounts.

Skills

Aged care billing & receivables

Service Australia Portal

AR general

Billing discrepancy resolution

Attention to detail

Analytical problem solving

Stakeholder management

Microsoft Excel (intermediate)

Education

Accounting/Bookkeeping qualification

Tools

NetSuite

Service Australia Portal

Job description

Lumia Care is seeking a detail-oriented Accounts Receivable Officer to join our NSW Finance team. You will manage aged care billing, claims, receivables and collections, ensuring accuracy, timely submissions and issue resolution across funding and service data.

Reporting to the AR Manager, you will drive improvements to billing processes, collaborate with finance and operations, and support month-end activities while maintaining strong controls and audit-ready records.