Accounts Receivable & Billing Officer – Aged Care

TLC Aged Care; Melbourne; On-site; AUD 65,000 - 85,000; Full time

Job summary

TLC Healthcare is seeking a proactive Billings & Collections Officer (Accounts Receivables) to join our Finance team in Melbourne CBD. You will manage resident billing, accounts receivable and debt collection across our residential aged care services.

Reporting to the Resi Finance Team Leader, you will investigate billing queries, maintain records, prepare AR reports, and support compliance with aged care requirements. You’ll work autonomously with a collaborative team.

Qualifications

• Experience in Accounts Receivable, Billing, Collections or a similar finance role
• Strong attention to detail and problem-solving
• Excellent communication and customer service skills
• Intermediate to advanced Excel and computer skills
• Ability to manage competing priorities and work autonomously
• Collaborative approach and strong stakeholder management

Responsibilities

• Manage resident billing and accounts receivable processes
• Monitor and recover outstanding debts in a professional and timely manner
• Investigate and resolve billing queries and account discrepancies
• Ensure fees and charges are applied in line with resident agreements and legislation
• Maintain accurate records and collection activity notes
• Prepare reports on accounts receivable and debt recovery performance
• Support compliance with aged care and prudential requirements
• Identify opportunities to improve systems and processes

Skills

Accounts Receivable

Attention to detail

Communication skills

Excel

Stakeholder management

Tools

Excel

Job description

TLC Healthcare is seeking a proactive Billings & Collections Officer (Accounts Receivables) to join our Finance team in Melbourne CBD. You will manage resident billing, accounts receivable and debt collection across our residential aged care services.

Reporting to the Resi Finance Team Leader, you will investigate billing queries, maintain records, prepare AR reports, and support compliance with aged care requirements. You’ll work autonomously with a collaborative team.