Senior Applied AI Engineer — Ship Agentic AI at Scale

Cultureamp; Sydney; Hybrid; AUD 150,000 - 210,000; Full time

Benefits offered by this job

Equity

Learning programs

Quarterly refresh days

Parental leave

MacBook

Wellbeing budget

Medical insurance

Job summary

Culture Amp is seeking a Senior Applied AI Engineer to join the Frontier team, building agentic AI solutions at scale. You’ll translate cutting-edge techniques into production features that improve how people experience work.

Enjoy working at the intersection of applied AI research and product engineering, shipping real customer solutions. You’ll own end-to-end responsibilities from prompt engineering to system monitoring, collaborate with product, design and people science, and ensure

Qualifications

• Proven commercial experience taking ML/AI systems to production.
• Hands‑on experience with knowledge graphs and graph databases (e.g. Neo4j, Neptune).
• Production LLM evaluation and observability: Langfuse, LangSmith, etc.
• Experience in designing and scaling production-grade multi-agent systems (orchestration, prompt and context engineering, RAG, memory, agent architectures).

Responsibilities

• Design, implement and evaluate areas and features for agentic AI capabilities and systems using frameworks (e.g., LangGraph) for stateful, multi-turn conversations.
• Advise, help build, and orchestrate data pipelines and integrations involving workplace data (surveys, goals, performance reviews, feedback, 1-1 notes) into coherent context view.
• Build memory across sessions, and context graph, grounded in a custom ontology, alongside per-user relational and procedural memory and preferences that persist to the user profile.
• Build and evaluate effective RAG, including pre-processing and hybrid search, and design areas of our graph-based agentic frameworks.
• Own the end-to-end feedback loop: prompt engineering, evaluation at scale, and continuous improvement, including LLM-powered analysis tools that diagnose performance shifts and recommend prompt or system-level changes.
• Translate customer requirements into technical solutions by working backwards from user needs to system design, and write the technical documentation that supports transfer to product teams.
• Partner closely with product, design, and people science so features are fit for purpose and scale.
• Contribute to evaluation frameworks and bias testing that meet enterprise requirements for transparency, fairness, and responsible AI.
• Create and Monitor guardrails and safety in production.
• Stay current with AI research, literature and provider offerings, and bring what's useful into production.

Skills

Production ML

Knowledge graphs

Python

React

PGVector

Data pipelines

Security

Multi-agent systems

LangGraph

LLM evaluation

Education

Masters or PhD in Machine Learning, CS or related field

Tools

Neo4j

Neptune

LangGraph

Langfuse

LangSmith

PGVector

Job description

Culture Amp is seeking a Senior Applied AI Engineer to join the Frontier team, building agentic AI solutions at scale. You’ll translate cutting-edge techniques into production features that improve how people experience work.

Enjoy working at the intersection of applied AI research and product engineering, shipping real customer solutions. You’ll own end-to-end responsibilities from prompt engineering to system monitoring, collaborate with product, design and people science, and ensure