Senior AHPRA Registered Nurse - Operations Manager

Careers at Eucalyptus; Sydney; On-site; AUD 150,000 - 210,000; Full time

Job summary

Eucalyptus in Sydney seeks a senior leader to head the Australian Medical Support team, blending clinical excellence with superior patient experience. You will champion patient relationships, align with Clinical Operations, and drive safety, speed and meaningful outcomes at scale using automation and AI.

Responsibilities include setting clinical standards, developing the Sydney team, and coordinating with our Manila colleagues to ensure high-quality care and efficient operations across channels.

Job description

About Eucalyptus

We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care.

Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness.

Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times.

Our Growth Story:

• Supporting patients living with obesity across our 5 markets
• Received selective NICE endorsement to provide services to the NHS
• Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada.

About the role

You're sit at the intersection of clinical excellence and patient experience - a truly unique leadership role in digital healthcare.
At Eucalyptus, patients are at the core of everything we do. As the leader of our Australian Medical Support team, you'll be the champion of the patient relationship: cultivating the link between our patients and the business, challenging the status quo, and ensuring every interaction delivers real value. You'll drive operational efficiency across quality, reliability, and patient satisfaction - while working in close alignment with our Manila teams and leveraging automation and AI to deliver safe, fast, and meaningful patient outcomes at scale.

What you'll be doing

• Lead and develop a world-class patient care team. You'll lead our Sydney-based Medical Support team, setting the bar for clinical standards in collaboration with our Clinical Operations Lead and creating an environment where your team can do their best