Senior Advisor, Organisational Capability, Clerk Grade 7/8

NSW Ombudsman; Sydney; Hybrid; AUD 117,000 - 129,000; Full time

Benefits offered by this job

Hybrid work model

Flexible working options

Close to Town Hall Station

Fitness passport

Job summary

NSW Ombudsman in Sydney is seeking a Senior Advisor, Organisational Capability to lead contemporary learning initiatives that build organisational performance. You will design and evaluate programs, advise on learning systems and ensure solutions align with strategic priorities.

The role supports a flexible, hybrid working arrangement with a 35-hour week, offering growth opportunities within a public-sector environment and a focus on fair outcomes for NSW communities.

Qualifications

• Experience in designing, delivering and evaluating organisational development and learning initiatives.
• Experience in instructional design and facilitation with data-driven solutions.
• Ability to build relationships with diverse audiences at all levels of an organisation.

Responsibilities

• Design, deliver and evaluate learning and capability initiatives.
• Provide specialist advice on learning design, capability development, learning systems and performance development.
• Align learning solutions with organisational priorities and strategic workforce capability requirements.

Skills

Instructional design

Facilitation

Stakeholder engagement

Job description

Senior Advisor, Organisational Capability, Clerk Grade 7/8

Vacancy:Senior Advisor, Organisational Capability, People and Culture Unit, Clerk Grade 7/8 – Corporate Services Branch
Location:Sydney CBD with hybrid and flexible working options.
Employment: Ongoing or Temporary
Salary Range: Up to $146,977. Package includes salary ($116,981 - $129,492), employer's contribution to superannuation and annual leave loading

About the NSW Ombudsman
Government agencies touch and impact the lives of the people of NSW every day, and we are there to make sure those interactions are fair. Government is complex and people need to have confidence that someone is holding government agencies to account if their actions are unreasonable, wrong or unlawful.

We are that someone. We are the organisation that shines a light on serious wrong conduct in the delivery of government services. Our ultimate goal is that everyone receives the right services and fair treatment from the agencies we oversight.

Our scope is broad. We cover services for vulnerable families, including the delivery of community services funded by government; local councils; correctional and youth justice centres; education; environment protection and public transport – to name a few!

We work to help resolve problems at an individual level, as well as looking at the bigger picture to promote system improvements in public administration and in the delivery of community services. We are confident in the knowledge that our work will give voice to the individual and bring fairness and balance to how the government delivers to the public it serves.

We are committed to providing a range of career development opportunities. We aim to guide and help our people with the skills they need to lead our organisation and give the most impact to what they do.

The Role

The Senior Advisor, Organisational Capability partners with leaders and stakeholders to design, implement, deliver and evaluate contemporary learning and capability initiatives that build and support organisational performance. The role provides specialist advice on learning design, capability development, learning systems and performance development, ensuring learning solutions align with organisational priorities and strategic workforce capability requirements.

About you

You will bring experience in designing, delivering and evaluating organisational development and learning initiatives. You be experienced in instructional design and facilitation and confidently use data and evidence to develop practical solutions. You will be effective in building and establishing relationships with diverse audiences at all levels of an organisation.

What can we offer?

Competitive salary and future growth opportunities within NSW Ombudsman

Flexibility and the capacity to work in a hybrid way

Work life balance with a 35-hour work week

Close to public transport - office is adjacent to Town Hall Train Station

Great team environment and culture

Fitness passport

Notes:

A recruitment pool may be created through this recruitment process. A recruitment pool is a pool of applicants who have been assessed and identified as suitable for this role or similar roles, and who may be considered for a range of similar roles, including temporary, term or ongoing roles over the next 18 months.

Short listed candidates will be subject to security and other vetting processes.

All temporary roles may have the opportunity for ongoing employment.

Employment at the NSW Ombudsman is subject to the satisfactory completion of security and related vetting including, in part, a criminal records check; signed understanding and acceptance of a range of policies; two statutory declarations relating to conflicts of interest, arrests, charges, convictions and a health declaration.

The NSW Ombudsman promotes a diverse workforce that is representative of the communities we serve. We particularly encourage applications from Aboriginal people, people from culturally and linguistically diverse communities, LGBTIQ+ people and people of all genders, and people with disability. We support flexibility and all roles advertised on a full-time basis may be considered for part-time employment.

Additional Information is available at the following links.

Inquiries can be directed to Recruitment team via ***********@ombo.nsw.gov.au

We provide adjustments including alternative formats to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternative formats) or have an enquiry about the support provided, please contact Sheena on ***********@ombo.nsw.gov.au.

The NSW Ombudsman has achieved Disability Confident Recruiter status, awarded by the Australian Disability Network. We are committed to continuing this journey through inclusive recruitment practices to ensure candidates have a positive experience in every step of the recruitment process.