Senior Adviser, Service Performance & Partnerships

Department of Families, Fairness & Housing VIC; Bendigo; On-site; AUD 90,000 - 115,000; Full time

Job summary

The Senior Adviser role is located within the Agency Performance and System Support team, which has responsibility for monitoring the performance of external service providers and the Agency Monitoring Framework. It includes management of local service agreements and the collection and recording of performance data for externally funded Department of Family, Fairness and Housing organisations.

The Senior Adviser develops new projects, service pathways, place-based approaches and identifies and

Qualifications

• Negotiation and monitoring of service agreements.
• Ability to manage complex projects and provide cross-divisional advice.
• Capability to conduct funded organisation visits for performance monitoring.

Responsibilities

• Negotiate, manage and monitor service agreements against targets and KPIs.
• Lead allocated portfolios and complex projects, providing cross-divisional support.
• Conduct funded organisation visits to support performance monitoring and capacity-building.

Job description

The Senior Adviser role is located within the Agency Performance and System Support team, which has responsibility for monitoring the performance of external service providers and the Agency Monitoring Framework. It includes management of local service agreements and the collection and recording of performance data for externally funded Department of Family, Fairness and Housing organisations.

The Senior Adviser develops new projects, service pathways, place-based approaches and identifies and