Senior Adviser, Service Performance & Development

Department of Families, Fairness & Housing VIC; City of Greater Bendigo; On-site; AUD 90,000 - 120,000; Full time

Job summary

Department of Families, Fairness & Housing VIC in Bendigo seeks a Senior Adviser to monitor and support external service providers, implementing the Agency Monitoring Framework and recording performance data.

You will develop new projects, service pathways and place-based approaches, and lead portfolios and complex initiatives with cross-divisional advice and guidance for service development.

Responsibilities

• Negotiate, manage and monitor a diverse range of service agreements for funded organisations as required, against program and service targets, key performance indicators and benchmarks and support organisations to understand reporting requirements and tools to interpret performance data
• Be responsible for and lead allocated portfolios, and/or special or complex projects and service development initiatives and provide cross-divisional and branch advice as required
• Conduct funded organisation visits to support performance monitoring, implementation of service development initiatives and capacity-building.

Job description

Department of Families, Fairness & Housing VIC in Bendigo seeks a Senior Adviser to monitor and support external service providers, implementing the Agency Monitoring Framework and recording performance data.

You will develop new projects, service pathways and place-based approaches, and lead portfolios and complex initiatives with cross-divisional advice and guidance for service development.