Manager

Careers; Geelong; On-site; AUD 110,000 - 160,000; Full time

Job summary

Careers in Barwon Area seeks a Manager, Agency Performance Partnerships and System Support reporting to the Executive Director. The role leads day-to-day management of agency performance partnerships and system monitoring, with responsibility for monitoring external service providers and data systems.

You will work with senior management to set KPIs, build relationships with stakeholders, and support local place-based approaches to service delivery, ensuring effective and efficient outcomes for

Responsibilities

• Lead monitoring of agency performance against KPIs.
• Collaborate with stakeholders to improve service delivery.

Job description

THE ROLEReporting to the Executive Director in the Barwon Area, the Manager, Agency Performance Partnerships and System Support plays a key leadership role. The role is accountable for the day-to-day management of the Agency Performance Partnerships and System Support, which has responsibility for monitoring the performance of external service providers.The Manager supports the department's strategic priorities of local solutions and place based approaches for managing the performance of funded organisations and is responsible for relationship building and agency performance at a local level. The Manager has responsibility for overseeing the implementation and monitoring of the Agency Monitoring Framework, including management of local service agreements and the collection and recording of performance data through data systems (SAMS2 Live Monitoring).ACCOUNTABILITIES INCLUDEMaintain a comprehensive understanding of issues and investigate and lead critical projects that develop and review policies, professional standards and operating practices to enhance service delivery, budget effectiveness, efficiency and improved client outcomes.Forge strong connections across the department and with external stakeholders and collaborate on the strategic design and development of departmental objectives that impact statewide or significant localised service delivery to ensure effective, efficient and coordinated services are provided for all clients.Work with senior management to set and achieve key performance indicators and standards.Please open the position description to read more.HOW TO APPLYApplicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)Please apply to submit your interest in this position.