Senior Adviser

Department of Families Fairness and Housing; Melbourne; On-site; AUD 115,000 - 140,000; Full time

Job summary

The Department of Families Fairness and Housing is seeking a Senior Agency Performance and System Support Adviser for the Bayside Peninsula Area. This role focuses on monitoring performance, managing local service agreements, and building relationships with funded organisations to strengthen communities.

You will lead place-based initiatives, develop new projects and service pathways, and ensure effective data collection and reporting under the Agency Monitoring Framework.

Qualifications

• Applicants must be Australian Citizens, Permanent Residents or hold a valid work permit or visa.
• Pre-employment screening will include a national police check and misconduct screening.
• CV and Cover Letter (max 2 pages) outlining suitability to the role in line with the Key Selection Criteria.

Responsibilities

• Negotiate and monitor service agreements for funded organisations against targets and KPIs, and assist reporting interpretation.
• Lead allocated portfolios or complex projects and provide cross-divisional advice as required.
• Conduct CSO liaison visits to support performance monitoring and capacity-building.

Job description

THE ROLE

This Senior Agency Performance and System Support (APSS) Adviser sits within the team in the Agency Performance and System Support (APSS) South Division, Bayside Peninsula Area, Agency. This team has responsibility for monitoring performance and building relationships with funded organisations at a local level and implementing place-based initiatives that strengthen resilience, build wellness, and work to connect and empower communities. The role is accountable for the monitoring and implementation of the Agency Monitoring Framework, including management of local service agreements and the collection and recording of performance data. The Senior Adviser is responsible for the development of new projects, service pathways, and place-based approaches and identifies and supports existing initiatives.

ACCOUNTABILITIES INCLUDE

• Negotiate, manage and monitor a diverse range of service agreements for funded organisations as required, against program and service targets, key performance indicators and benchmarks and support organisations to understand reporting requirements and tools to interpret performance data
• Be responsible for and lead allocated portfolios, and/or special or complex projects and service development initiatives and provide cross-divisional and branch advice as required
• Conduct CSO liaison and/or visits to support performance monitoring, implementation of service development initiatives and capacity-building.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.

Work eligibility will be checked as part of the recruitment process.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.