Senior Administration Officer

Youth Justice and Victim Support; City of Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

Youth Justice and Victim Support in Bowen Hills, Queensland seeks a Senior Administration Officer to oversee the administration team and provide high-quality financial, human resources and business support to the Manager.

The role centers on coordinating administrative systems, managing assets, facilities and reporting, and leading process improvements to enhance service delivery. Collaboration with stakeholders is essential.

Responsibilities

• Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.
• Provide timely, high-quality administrative advice and support on the management of assets, facilities, financial and human resources, performance reporting and business systems. Analyse and prepare reports and draft correspondence for management.
• Develop and apply local administrative work practices and processes that enhance service delivery and regularly review these practices and processes to ensure compliance with relevant departmental standards, policies, and legislation.
• Manage, monitor, and deliver financial processes, including preparation and reviewing of the budget and performance reporting, and expenditure reconciliations.
• Lead, develop, implement, and maintain effective local administrative systems and processes for the business unit including systems for assets and fleet, financial and human resources, reporting and processes to meet evolving needs.
• Operate autonomously with a high level of initiative to resolve complex issues requiring interpretation of information and adaptation of processes.
• Participate as a member of the management team, contributing to local strategic and operational planning, reviews, and key decisions.
• Support and coach employees in the local area pertaining to departmental policies and processes for management of assets, facilities, budgets, financial and human resources, reporting and systems.
• Allocate, prioritise, and manage tasks within the administrative team in line with procedures and delegations; balance priorities to ensure efficient workflow and productivity.
• Supervise and mentor administrative staff, promoting a collaborative environment; oversee training and career development; regularly assess performance.
• Develop and maintain networks with internal and external clients and stakeholders to ensure effective coordination and liaison, and ensure compliance with requirements.

Job description

Youth Justice and Victim Support – Bowen Hills QLD

The Department of Youth Justice and Victim Support is committed to creating safer Queensland communities. We work to address the causes of youth offending, support positive outcomes for young people, and ensure victims of crime have access to the services and support they need. Through strong community partnerships, early intervention and evidence-based practice, we help drive lasting change for young people, families and communities.

We value diversity, cultural capability and inclusion, and are committed to preserving cultural connections for Aboriginal and Torres Strait Islander peoples.

If you are passionate about leadership, practice excellence and making a meaningful difference, we encourage you to explore this opportunity further.

About the role:

The role of Senior Administration Officer is to oversee and coordinate the administration team and provide effective, high quality financial, human resource and business support to the Manager.

Key responsibilities:

• Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.
• Provide timely, high-quality administrative advice and support on the management of assets, facilities, financial and human resources, performance reporting and business systems. Analyse and prepare reports and draft correspondence for management.
• Develop and apply local administrative work practices and processes (established and not established) that enhance service delivery and regularly review these practices and processes to ensure compliance with relevant departmental human resource, financial management, and other standards, policies, and legislation relevant to the operations of the business area.
• Manage, monitor, and deliver financial processes, including preparation and reviewing of the budget and performance reporting, and expenditure reconciliations.
• Lead, develop, implement, and maintain effective local administrative systems and processes for their business unit including systems relating to the management of assets and fleet, financial and human resources, performance reporting and business processes to meet the evolving needs of the business area and department.
• Have the ability to operate autonomously using a high level of initiative to resolve complex issues that frequently requires the interpretation of information and adaptation of processes to deliver practical solutions at the local level.
• Participate as a member of the management team, and contribute to local strategic and operational planning, reviews, and key decision-making.
• Support and coach employees in the local area pertaining to departmental policies and processes for management of assets, facilities, budgets, financial and human resources, reporting and business systems.
• Allocate, prioritise, and manage tasks within the administrative team in accordance with departmental procedures and financial and administrative delegations. Exercise judgement in balancing conflicting priorities, ensuring efficient workflow and productivity across administrative functions.
• Supervise and mentor administrative staff, promoting a collaborative work environment. Oversee administrative team training and career development initiatives. Regularly assess staff performance, provide feedback and assistance.
• Develop and maintain networks with internal and external clients and stakeholders to ensure effective integration, coordination, and liaison occur. Communicate with internal and external stakeholders to encourage cooperation in complying with technical, business, and administrative requirements.