Senior Administration Officer

Queensland Government; Cairns Regional; On-site; AUD 75,000 - 100,000; Full time

Job summary

Queensland Government is seeking a Senior Administration Officer to lead the administration team and provide comprehensive financial, human resources, and business support to the Manager.

The role emphasises cultural capability, compliance with HR/financial standards, and effective stakeholder coordination across government operations. You will drive local processes and assist in strategic planning and reporting.

Qualifications

• Demonstrated commitment to cultural capability and inclusive service.
• Strong administrative leadership and coordination skills.
• Ability to interpret policies and deliver practical local solutions.

Responsibilities

• Oversee and coordinate the administration team and provide high quality financial, HR and business support to the Manager.
• Provide timely administrative advice on assets, facilities, financial and human resources, performance reporting and systems.
• Develop and apply administrative work practices that ensure compliance with standards, policies and legislation.
• Manage financial processes including budget preparation, performance reporting and reconciliations.
• Lead local administrative systems for assets, fleet, finances and reporting to meet evolving business needs.
• Operate autonomously to resolve complex issues and deliver practical solutions at the local level.
• Participate in management team planning and decision-making.
• Coach staff on departmental policies and processes for assets, budgets, reporting and systems.
• Allocate and prioritise tasks within the administrative team, balancing priorities for efficient workflow.
• Develop networks with internal and external clients to ensure effective coordination and compliance.

Skills

Cultural capability

Job description

The role of Senior Administration Officer is to oversee and coordinate the administration team and provide effective, high quality financial, human resource and business support to the Manager.

As Senior Administration Officer, You Will Specifically

• Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.
• Provide timely, high-quality administrative advice and support on the management of assets, facilities, financial and human resources, performance reporting and business systems. Analyse and prepare reports and draft correspondence for management.
• Develop and apply local administrative work practices and processes (established and not established) that enhance service delivery, and regularly review these practices and processes to ensure compliance with relevant departmental human resource, financial management, and other standards, policies, and legislation relevant to the operations of the business area.
• Manage, monitor, and deliver financial processes, including preparation and reviewing of the budget and performance reporting, and expenditure reconciliations.
• Lead, develop, implement, and maintain effective local administrative systems and processes for their business unit including systems relating to the management of assets and fleet, financial and human resources, performance reporting and business processes to meet the evolving needs of the business area and department.
• Have the ability to operate autonomously using a high level of initiative to resolve complex issues that frequently requires the interpretation of information and adaptation of processes to deliver practical solutions at the local level.
• Participate as a member of the management team, and contribute to local strategic and operational planning, reviews, and key decision‑making.
• Support and coach employees in the local area pertaining to departmental policies and processes for management of assets, facilities, budgets, financial and human resources, reporting and business systems.
• Allocate, prioritise, and manage tasks within the administrative team in accordance with departmental procedures and financial and administrative delegations. Exercise judgement in balancing conflicting priorities, ensuring efficient workflow and productivity across administrative functions.
• Develop and maintain networks with internal and external clients and stakeholders to ensure effective integration, coordination, and liaison occur. Communicate with internal and external stakeholders to encourage cooperation in complying with technical, business, and administrative requirements.
• Processing manual pay entries into the SWEAP payroll system for all Co-Responder staff who receive penalty payments and who work shift work.

Job Ad Reference: QLD/701904/26

Closing Date: Wednesday, 7 th October 2026

Occupational group Community Care