Senior Administration Coordinator Full-Time | Sunshine Coast

ONF Surveyors; Maroochydore; On-site; AUD 65,000 - 90,000; Full time

Job summary

ONF Surveyors on the Sunshine Coast is seeking a Senior Administration Coordinator to support the Sunshine Coast office. This hands-on role forms the backbone of daily operations, handling client inquiries, scheduling projects, and maintaining documentation.

You will work with Directors and project teams, deliver high-level administration, and contribute to efficient processes across multiple locations in Queensland.

Qualifications

• Experience in administration, office coordination or office management.
• Strong customer service and telephone communication.
• Excellent attention to detail and data accuracy.
• Experience using business software systems.

Responsibilities

• Answer inbound calls and manage client inquiries professionally.
• Enter and maintain project information in company systems.
• Coordinate day-to-day office activities and document management.
• Support Directors and project teams with administrative tasks.
• Assist with invoicing, timesheets and reporting.

Skills

Organisational skills

Customer service

Telephone communication

Data entry

Time management

Tools

Microsoft Office

Job description

Senior Administration Coordinator Full-Time | Sunshine Coast

ONF Surveyors is seeking an organised, reliable and proactive Senior Administration Coordinator to join our Sunshine Coast office.

This position is the central administration role within the business and will support our Directors, project teams, clients, and administration functions across multiple office locations.

As the first point of contact for many of our clients, you'll play a critical role in ensuring our office operates smoothly and efficiently each day. This includes answering incoming calls, managing enquiries, setting up projects, coordinating administration processes and supporting our broader team.

This opportunity has arisen as part of a parental leave transition and offers long-term potential for the right person within a growing Queensland business.

For over 24 years, ONF Surveyors has provided surveying, planning and development consultancy services throughout Queensland. With offices in Kingaroy, the Sunshine Coast, Brisbane, and Moreton Bay, we continue to invest in our people, technology, and systems to support future growth.

About the Role

This is a hands-on administration position that forms the backbone of our day-to-day operations.

You will be responsible for ensuring incoming enquiries are handled professionally, projects are established correctly within our systems, documentation is maintained, and project teams receive the administrative support they require.

The successful candidate will be someone who enjoys being organised, takes pride in accuracy and understands the importance of delivering excellent service to both clients and colleagues.

Key Responsibilities

Client & Phone Management

Act as the first point of contact for incoming phone calls and enquiries.

Professionally manage client enquiries and direct matters to the appropriate team members.

Maintain a positive and professional first impression of ONF Surveyors.

Monitor and respond to general administration email enquiries.

Project Administration

Enter new project information into company management systems.

Establish and maintain project records and documentation.

Ensure project details are accurate and complete.

Assist project managers with project administration requirements.

Maintain electronic filing and document management systems.

General Administration

Coordinate day-to-day office administration activities.

Support Directors and managers with administrative tasks.

Assist with preparation of reports, correspondence and project documentation.

Coordinate incoming and outgoing mail and office communications.

Assist with onboarding and administration setup for new employees.

Maintain company templates, procedures and administrative records.

Finance & Business Support

Assist with invoicing and accounts administration.

Support project teams with timesheets, project information and administrative requirements.

Assist with data entry and business system management.

Identify opportunities to improve administrative processes and efficiency.

Team Support

Provide support to administration team members across multiple offices.

Assist with training and mentoring administrative staff when required.

Work collaboratively with project teams to ensure consistent administration practices.

About You

We're looking for someone who enjoys being organised, takes ownership of tasks and understands that great administration is essential to delivering great service.

You will ideally have:

Previous experience in an administration, office coordination or office management role.

Strong customer service and telephone communication skills.

Excellent attention to detail and data entry accuracy.

Experience entering and managing information within business software systems.

Strong organisational and time management skills.

Ability to manage multiple priorities and deadlines.

Sound Microsoft Office skills.

A proactive and solutions-focused approach.

Confidence working with a range of staff, clients and stakeholders.

Experience within surveying, engineering, construction, planning, consulting or professional services businesses will be highly regarded but is not essential.

Why Join ONF?

At ONF Surveyors, we believe great businesses are built by great people.

We offer a supportive, professional and team-focused workplace where your contribution is valued and recognised. You'll have the opportunity to work alongside experienced professionals while contributing to the ongoing growth and success of the business.

We Offer

A supportive and collaborative team environment.

Modern systems and technology.

Diverse and varied work responsibilities.

Exposure to a wide range of projects and clients.

Long-term career growth within a growing Queensland business.

If you are an experienced administration professional who enjoys being the person who keeps everything organised and running smoothly, we'd love to hear from you.