Administration Officer

Northern Sydney Local Health District; St Leonards; On-site; AUD 64,000 - 66,000; Full time

Benefits offered by this job

Salary Packaging

Job summary

Northern Sydney Local Health District is seeking an enthusiastic Administration Officer to join our team at Royal North Shore Hospital in NSW. This permanent full-time position involves providing comprehensive administrative support and customer service to staff and patients, under the supervision of the Patient Services and Information Unit.

Applicants will work 38 hours per week, with salary packaging options available.

Qualifications

• Highly professional phone manner and excellent communication and interpersonal skills.
• Ability to be self-motivated with good time management skills.
• Ability to work under pressure in a challenging environment.

Responsibilities

• The Administration Officer provides a comprehensive range of administration support and customer service to staff and customers of NSLHD, in the pursuit of unit and department outcomes for the smooth administrative functioning under the direction of the Manager and the Patient Services and Information Unit.
• The Administration Officer may be allocated across Patient Presentation Officer and Department Secretary positions as required by needs of the organisation to adequately deliver services.
• The Patient Presentation Officer provides administrative support at the Patient Presentation Stations across the Royal North Shore Facility, delivering professional, efficient service to patients, specialists and staff, and ensuring data integrity in the Cerner System.

Job description

We are seeking an enthusiastic, dedicated, and self-motivated Administration Officer to join our team. As a member of our team, you are keen to grow and develop by using the skills you have to your full advantage. You enjoy working together to achieve a common goal and where there is a range of opportunities and benefits such as Salary Packaging. Successful applicants will be eligible to complete Certificate III and Cert IV in Health Administration.

Employment Type: Permanent Full Time

Position Classification: Administration Officer Level 3

Remuneration: $1,416.58 - $1,460.73 per week

Hours Per Week: 38

Requisition ID: REQ691778

Who we are

We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone. There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.

Where you'll be working

Royal North Shore Hospital

What You'll Be Doing

The Administration Officer provides a comprehensive range of administration support and customer service to the staff and customers of NSLHD, in the pursuit of unit and department outcomes for the smooth administrative functioning under the direction of the Manager of the corresponding level and the direction of the Patient Services and Information Unit.

The Administration Officer may be allocated across Patient Presentation Officer and Department Secretary positions as required in accordance with the needs of the organisation to adequately deliver services.

The Patient Presentation Officer provides administrative support to the Patient Presentation Stations across the Royal North Shore Facility. The incumbent will provide a professional, efficient service to patients, specialists, and staff of the facility. Provide a level of technical competence that facilitates the provision of services at all levels. To assist in ensuring the integrity of the data held on the Cerner System. The position plays a pivotal role in ensuring all reception processes are maintained and agreed outcomes are maintained. This position plays a vital role in ensuring the staff stations are effectively managing the demand in presentations, including but not limited to patient billing, rebooking of appointment and Napping.

The Department Secretary is responsible in providing secretarial support for the departmental areas of NSLHD. The position provides administrative support including, booking, billings, diary management, transcription of reports, collation and analysis of documentation however is not limited to the duties. These positions are required to supply support to a multidisciplinary area and are not limited to a specific speciality.

People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.

Candidates Will Need To Meet The Following Criteria

• Highly professional phone manner and excellent communication and interpersonal skills.
• Ability to be self-motivated with good time management skills.
• Ability to work under pressure in a challenging environment.

For role related queries or questions contact Magnolia Te on [e-mail]

This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined in theNSW Health OASV Policy (Page 11).You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.

The team enriching health in millions of ways every day.

Applications Close: 10 September 2026