Administration Team Leader - Community Management Centre

South Eastern Sydney Local Health District (SESLHD); Sydney; On-site; AUD 87,000 - 89,000; Full time

Benefits offered by this job

Salary packaging options

Up to 12 allocated days off per year

Learning and development opportunities

Discounted gym memberships and Fitness

Employee Assistance Program (EAP) for

Job summary

South Eastern Sydney Local Health District (SESLHD) seeks an Administration Team Leader for the Community Management Centre at Prince of Wales Hospital. You will lead the administrative team, allocate work, supervise shifts and ensure timely, high-quality services to patients and staff.

You will provide expert advise on admin processes, generate high-quality reports, and drive continuous improvements to support current and future organisational needs.

Qualifications

• Lead and coordinate administrative teams to ensure timely, accurate service delivery.
• Provide expert advice on administrative processes, policies and procedures.
• Prepare high-quality reports and correspondence for senior stakeholders.
• Drive continuous improvement of systems and practices to meet organisational needs.

Responsibilities

• Lead and develop the administration team, overseeing work allocation and shift supervision.
• Ensure service standards and timeframes are met across the Community Management Centre.
• Prepare reports and correspondence for internal/external stakeholders.
• Collaborate with senior leaders and external partners to optimise processes.

Skills

Administrative Leadership

High-volume administration

Reporting

Stakeholder engagement

Job description

Employment Type: Permanent Full Time

Position Classification: Administrative Officer Level 6

Remuneration: $86,896.63 - $88,951.42 per annum plus superannuation

Hours Per Week: 38

Requisition ID: REQ689168

Applications Close: Sunday 27 September 2026

Administration Team Leader, Community Management Centre, Prince of Wales Hospital

Lead with purpose. Drive excellence. Make a difference.

Additional Benefits

• Financial benefits - Salary packaging options - Up to $9K for living expenses, $2.6K meal & entertainment, Novated Leasing; and Discounted Private Health Insurance.
• Work-life balance - Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
• Professional growth - Learning and development opportunities, including in-house training with RTO My Health Learning.
• Health & wellbeing - Discounted gym memberships with a Fitness Passport and Employee Assistance Program (EAP) for employees and family members.

The Role

The Administration Team Leader within the Community Management Centre provides high-level administrative leadership and coordination to support the delivery of efficient, effective and customer-focused services. The role leads and develops the administration team, overseeing work allocation, priorities and shift supervision while ensuring service standards and agreed timeframes are met.

Working closely with senior leaders and key internal and external stakeholders, the position provides expert advice on administrative processes, policies and procedures, prepares high-quality reports and correspondence, and ensures effective records management. The role also drives the continuous improvement of systems, processes and practices to support current and future organisational needs and the delivery of quality client and patient-focused services.

Where You'll be Working

Prince of Wales Hospital and Community Health Service is a Level 6 Tertiary Referral Hospital with an inpatient bed base of 370. Each year we care for more than 70,000 patients in our Emergency Department and have around 50,000 admissions to the inpatient units. POWH offers an outpatient service and rural outreach service and provides more than 900,000 occasions of non-admitted patient care each year, including innovative virtual models of care. We have transitioned the majority of inpatient units and wards to the Acute Services Building (ASB) including a state of the art Emergency Department and Intensive Care Unit. POWH provides an exceptional staff experience and enhanced patient and family outcomes as a result of the provision of person-centred care.

Randwick Local council is renowned for our world-class beaches and supported by cafes and restaurants to tickle your taste-buds, Randwick’s fascinating coastline and atmosphere will have you in awe the minute you arrive. Offering a mix of historic buildings, impressive beaches and coastal walks coupled with boutique restaurants, transport links and a vibrant nightlife, you’ll never be short of things to do in this progressive community.

Selection Criteria

To be considered for this position, please ensure you address the below questions as thoroughly as possible.

• Tell us about your experience providing expert administrative support in a complex or high-volume environment. How have you prioritised competing demands while maintaining accuracy and quality?
• Describe your experience preparing complex reports, briefs and correspondence. How do you ensure your written work is accurate, clear, appropriately tailored to the audience and completed to a high standard?
• Provide an example of how you have built effective professional relationships within a multi-disciplinary team. How have you used your interpersonal and communication skills to achieve a positive outcome?
• Describe a time when you identified an opportunity to improve an administrative process or service. How did you use initiative, technology or creative problem-solving to develop and implement the solution, including any procedures or guidance required for others?

For role related queries or questions contact Danielle Shephard on [e-mail]

Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristic including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.

Reasonable Adjustments

NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email [e-mail] and let us know.

Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.

Information For Applicants

• An eligibility list may be created for future vacancies
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
• Applicants will be assessed against the essential requirements and selection criteria contained within the position description
• Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer
• We do have an Aboriginal Workforce Team that can also provide support ([e-mail]) and for additional information please visit our Stepping Up Website