Senior Account Manager — Client Growth & Leadership

Expedia Group; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Free crumpets

Structured training and education

Job summary

Orchard Marketing in Sydney is seeking a Senior Account Manager to transition from an agency focus to a client-facing leadership role. You will own a portfolio of accounts, drive revenue, and mentor junior team members.

You will manage client relationships, deliver strategic solutions, and collaborate with production and creative teams to ensure exceptional outcomes for healthcare brands. A strong eye for detail and a proactive, energetic approach are essential.

Qualifications

• Minimum of four years agency experience.
• Previous creative agency experience is preferred and will benefit you in the role.
• Excellent oral and written communication and skills.
• Exceptional organisational skills, with the ability to manage competing priorities.
• Meticulous attention to detail.
• A delivery focus, with the ability to thrive in a fast-paced environment.
• Experience managing multiple client stakeholders and external suppliers.
• Excellent organisational skills.
• Good financial management skills.
• Interest in current technology and future trends.
• Team player.
• A great attitude.

Responsibilities

• Lead and manage a portfolio of client accounts.
• Develop account plans and deliver against them with SAD/GAD support.
• Provide strategic advice to clients and manage expectations.
• Maintain financial reporting and ensure timely invoicing and revenue tracking.
• Grow accounts and identify opportunities for organic growth.
• Collaborate with production and creative teams to deliver high‑quality work.

Skills

Agency experience

Account management

Client service

Communication skills

Financial reporting

Tools

Excel

CRM tools

Job description

Orchard Marketing in Sydney is seeking a Senior Account Manager to transition from an agency focus to a client-facing leadership role. You will own a portfolio of accounts, drive revenue, and mentor junior team members.

You will manage client relationships, deliver strategic solutions, and collaborate with production and creative teams to ensure exceptional outcomes for healthcare brands. A strong eye for detail and a proactive, energetic approach are essential.