Senior 3rd-Line: Microsoft 365 & Power Platform Support

Australia Post; City of Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Inclusive workplace

Supportive environment

Job summary

A leading postal service organization is seeking a Technical Specialist for 3rd Level Support in Melbourne. This hands-on role involves supporting Microsoft 365 and Power Platform services, ensuring they meet business demands and quality standards. The ideal candidate will provide advanced support, collaborate with cross-functional teams, and maintain compliance with security standards. The organization prides itself on a collaborative culture and a commitment to diversity and inclusion in the workplace.

Qualifications

• Experience providing 3rd level support for Microsoft 365 and Power Platform.
• Customer-focused mindset with outstanding communication skills.
• Awareness of current Information Security standards.

Responsibilities

• Provide advanced level Microsoft 365 and Power Platform support.
• Collaborate with cross-functional teams for secure solutions.
• Stay current with developments in Microsoft technologies.

Skills

Advanced support of Microsoft 365

Power Platform technologies

Communication skills

Collaborative mindset

Job description

A leading postal service organization is seeking a Technical Specialist for 3rd Level Support in Melbourne. This hands-on role involves supporting Microsoft 365 and Power Platform services, ensuring they meet business demands and quality standards. The ideal candidate will provide advanced support, collaborate with cross-functional teams, and maintain compliance with security standards. The organization prides itself on a collaborative culture and a commitment to diversity and inclusion in the workplace.