Self-Insured Workers' Compensation Eligibility Specialist

dxctechnology; Queensland; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Extensive onboarding resources

DXC University

Flexible leave options

Volunteer days

Job summary

DXC Technology in Australia is seeking an Eligibility Case Manager to assess and determine workers’ compensation claims in a self-insured environment. You will approve initial PIAWE calculations and entitlements before transitioning to ongoing case management, ensuring compliance and accuracy.

The role emphasizes timely decisions, thorough investigations, and collaboration with payroll and stakeholders to support fair and compliant outcomes.

Qualifications

• Minimum 3–5 years of experience in workers' compensation case management.
• Experience assessing claim eligibility and determining liability in line with legislation and internal policies.
• Experience reviewing and approving PIAWE and weekly compensation calculations.

Responsibilities

• Assess new workers' compensation claims to determine eligibility in line with state legislation and self-insurer guidelines.
• Investigate claims when liability is unclear and gather evidence from medical reports and stakeholders.
• Review and approve PIAWE and weekly compensation calculations.
• Coordinate transition of accepted claims to ongoing Case Managers with all relevant information.
• Liaise with payroll to verify earnings data for accurate payments.

Skills

Analytical thinking

Attention to detail

Written communication

Verbal communication

Interpersonal skills

Time management

Microsoft Office

Education

Health or business-related qualification

Tools

Microsoft Office Suite

Job description

DXC Technology in Australia is seeking an Eligibility Case Manager to assess and determine workers’ compensation claims in a self-insured environment. You will approve initial PIAWE calculations and entitlements before transitioning to ongoing case management, ensuring compliance and accuracy.

The role emphasizes timely decisions, thorough investigations, and collaboration with payroll and stakeholders to support fair and compliant outcomes.