Security Officers - The Star Sydney

The Star Entertainment Group; Sydney; Sur place; AUD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Free buffet meal

Rosters delivered to mobile

Free light rail transport

On-property parking

Staff discounts across venues

Wellbeing discounts and EAP

Career development opportunities

Résumé du poste

The Star Sydney is seeking a Security Officer to join our team at The Star Sydney, reporting to the Security Supervisor. You will help maintain a welcoming, safe environment for guests, employees and visitors across our entertainment precinct, venues, and event spaces.

Responsibilities include collaborating with Surveillance, vetting entries, and supporting responsible gaming and guest services. A positive attitude and detail-oriented security background are essential.

Qualifications

• NSW SLED 1A Security Licence required or be willing to obtain
• NSW RSA and RCG competency cards and First Aid accreditation
• Customer service experience in fast-paced/licensed venues is advantageous

Responsabilités

• Work with Surveillance to identify and report illegal or undesirable behaviour
• Perform entry point vetting and security duties across hotel, retail, bars and events
• Monitor and assist with Responsible Services of Alcohol
• Provide outstanding guest service as part of responsible gaming

Connaissances

NSW SLED 1A Security Licence

NSW RSA and RCG

First Aid accreditation

Customer service experience

Excellent communication

Flexible shifts

Description du poste

For three decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.

The Security Officer role reports directly to the Security Supervisor and is responsible for providing a welcoming, friendly and safe environment for all employees, visitors and patrons of The Star Sydney. This is a fantastic opportunity where you can put your skills to the test and provide a safe and trusted destination.

A few of your responsibilities:

• Working closely with the Surveillance team to proactively identify and report illegal & undesirable behaviour
• Comprehensive entry point vetting as well as hotel, retail, bars, and event security duties
• Monitoring and assisting with Responsible Services of Alcohol
• Providing outstanding guest service as part of our dedication to responsible gaming
  

What are we looking for:

• NSW SLED 1A Security Licence
• NSW RSA and RCG Competency Cards and First Aid accreditation (or be willing to obtain)
• Customer service experience in fast paced/licensed venues is advantageous
• Flexibility to work 8 - 12 hour shifts across a rotating roster essential
• Good communication skills, with a positive and professional attitude
  

About you:

With your exceptional attention to detail and security background, you will take pride in ensuring a safe and unforgettable experience for our guests. Your ability to work collaboratively with a large and diverse team will set our Security Team up for success.

Your role will be pivotal in shaping the success of our Security Team at The Star. Join us in making a difference.

What can we offer you:

• FREE buffet meal with a new menu every day at our Employee Dining Room
• Rosters confirmed in advance and available direct to your mobile
• Free transport on Light Rail from Central to The Star
• $8/day parking available on property
• Up to 30% staff discounts across our award-winning venues on all 3 of our properties
• Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
• Generous Paid Leave for primary and secondary carers
• Career development, training, and courses via The Star Academy - limitless career opportunities
  

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATINUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

The Star Pty Ltd, Master Licence Number 407367912