Security Supervisor

Holmesglen; City of Melbourne; On-site; AUD 60,416 - 65,237; Full time

Benefits offered by this job

Paid parental leave

Flexible work arrangements

Employee Assistance Program

Job summary

An educational institution in Victoria is seeking a Security Services Supervisor to oversee a team of security guards. The role includes monitoring incidents, conducting patrols, and ensuring a secure environment for all stakeholders. Strong customer service skills and a relevant security certificate are essential. The position offers a supportive workplace and opportunities for professional development.

Qualifications

• Demonstrated excellent customer service skills.
• Strong problem-solving and crisis management skills.
• Practical knowledge of modern security systems and related technologies.

Responsibilities

• Supervise and coordinate a team of security guards.
• Monitor and respond to incidents and alarms.
• Conduct regular patrols and inspections.

Skills

Excellent customer service skills

Strong problem-solving and crisis management skills

Attention to detail

Interpersonal and communication skills

Ability to work collaboratively

Education

Certificate II in Security Operations

Private Security Individual Licence – Crowd Control and Security Guard

Level 2 First Aid Certificate

Tools

CCTV

Forcefield

Passage Point

Assure ID

OurFleet

Job description

Holmesglen Institute is a leading provider of vocational and higher education in Victoria, with over 40 years of experience and 140,000 graduates. As one of the largest government‑owned TAFEs, we offer 600+ courses across multiple campuses, including Chadstone, Moorabbin, Glen Waverley, Eildon, and Melbourne’s CBD. Our hands‑on learning approach is supported by state‑of‑the‑art facilities and strong industry partnerships, ensuring students gain the skills needed for successful careers.

The Opportunity

• Full‑Time (Monday to Friday working hours) | Ongoing contract of employment.
• Annual Salary PW3 $60,416 – $65,237 per annum pro rata + 12% super + leave loading (dependent on qualifications and experience).
• Waverley Campus – onsite parking with close proximity to public transport.

The Security Services Department is dedicated to ensuring a secure environment for all students, staff, and visitors. Our mission is to promote safety through proactive monitoring, incident response, and emergency management.

Based at Waverley, the Security Services Supervisor is responsible for overseeing a small team of contracted security guards who play a vital role in maintaining a safe and secure environment for students, staff, and visitors. The role includes proactive monitoring of campus facilities and parking, responding to incidents, and enforcing security protocols to ensure a secure learning environment.

As one of the first points of contact for visitors to the Institute, the position also requires a professional and customer‑focused approach to security access and parking services.

Responsibilities

• Supervise, mentor, and coordinate a team of contracted security guards.
• Monitor and respond to incidents, CCTV, alarms, and emergency situations.
• Conduct regular patrols, inspections, and enforce campus security protocols.
• Manage access control systems, keys, and parking permits with sound judgment.
• Maintain accurate reporting, investigations, and incident documentation.

Qualifications

• Demonstrated excellent customer service skills and a strong ability to work collaboratively, guide, and support teams.
• Strong problem‑solving and crisis management skills, with excellent attention to detail and proven administrative and reporting capabilities.
• Practical knowledge of modern security systems and related technologies, including experience with CCTV, Forcefield, Passage Point, Assure ID, and OurFleet.
• Strong interpersonal and communication skills to engage with stakeholders effectively.
• Certificate II in Security Operations, Private Security Individual Licence – Crowd Control and Security Guard, current driver’s licence and Level 2 First Aid Certificate.
• WWCC and Police Check: Appointment to this position is dependent on obtaining an employee Working with Children Check and a valid Police Check within the last 12 months.

Our Commitment to You

At Holmesglen Institute, we are committed to fostering a safe, supportive, and flexible workplace where our employees can thrive personally and professionally. We’ve implemented strong systems and ongoing support to ensure our staff can work and deliver in a safe and adaptable environment. Our team benefits from a range of wellbeing initiatives, access to the Employee Assistance Program, and opportunities for professional and career development. We also offer paid parental leave and flexible work arrangements to support a healthy work‑life balance.

Equal Opportunity Statement

Holmesglen is a child safe and equal opportunity employer. We are dedicated to attracting, retaining and developing our people. We value diversity in our workforce and encourage people from all backgrounds, abilities, and identities to apply for roles within our organisation, including the Aboriginal and/or Torres Strait Islander community.

How to Apply

Please submit your updated resume. We commit to respond to every applicant.

For a confidential discussion regarding this role, please contact Amir Shafiq (Manager – Security Services) at [e-mail].

Applications for this position close on 11:59 pm Wednesday 5th of November 2025.