Apprentice Commencement & Support Officer

Holmesglen; City of Melbourne; On-site; AUD 96,069 - 105,813; Part time

Benefits offered by this job

Paid parental leave

Flexible work arrangements

Professional development opportunities

Job summary

Holmesglen Institute is seeking a part-time Apprenticeship Commencement & Support Officer to assist new apprentices in their transition into the learning environment. This role also involves monitoring progress and ensuring compliance with apprenticeship requirements.

The successful candidate will have relevant qualifications and strong stakeholder engagement skills. The position is fixed-term until 31/12/2026, offering a competitive salary and supportive workplace initiatives.

Qualifications

• Relevant qualifications in careers advice, job placement, employment services, or related field.
• Strong knowledge of the VET sector including apprenticeships and traineeships.
• Proven ability to support and engage apprentices and trainees.

Responsibilities

• Act as the first point of contact for apprentices and trainees.
• Coordinate onboarding and orientation processes.
• Monitor apprentice and trainee progress.

Skills

Knowledge of VET sector

Communication skills

Problem-solving skills

Organizational skills

Stakeholder engagement

Education

Relevant qualifications in careers advice or related field

Job description

Holmesglen Institute is a leading provider of vocational and higher education in Victoria, with over 40 years of experience and 140,000 graduates. As one of the largest government-owned TAFEs, we offer 600+ courses across multiple campuses, including Chadstone, Moorabbin, Glen Waverley, Eildon, and Melbourne's CBD. Our hands-on learning approach is supported by state-of-the-art facilities and strong industry partnerships, ensuring students gain the skills needed for successful careers. We foster a supportive, inclusive environment that encourages both staff and students to grow, innovate, and make a positive community impact.

The Opportunity:

• Part-Time 0.4 EFT | Fixed-Term contract of employment until 31/12/2026.
• PW7 $96,069 - $105,813 per annum pro rata + 12% super + leave loading (dependent on qualifications and experience).
• Waverley Campus - onsite parking with close proximity to public transport.

Apprentice Central operates as a dedicated department at Holmesglen, focused on providing holistic administration, support, guidance, and advice to both apprentices/trainees and employers. Our goal is to ensure that apprentices and trainees receive the necessary resources and assistance throughout their journey, supporting them from enrolment to successful completion of their apprenticeship.

This role acts as the first point of contact for new apprentices and trainees, supporting their transition into the adult learning environment and helping set them up for success. Working closely with employers, teaching departments and support services, you will use your strong stakeholder engagement skills to ensure apprentices and trainees receive the guidance and referrals they need. The role also leads the onboarding process and delivery of induction programs, with a strong focus on maintaining compliance with apprenticeship and traineeship requirements.

As an Apprentice Commencement & Support Officer, you will:

• Act as the first point of contact for apprentices, trainees and employers, providing timely information and support throughout the training journey.
• Coordinate onboarding and orientation processes to ensure a smooth transition into the learning environment.
• Build strong relationships with employers, teaching departments and support services to support positive training outcomes.
• Monitor apprentice and trainee progress, providing guidance, referrals and support to improve retention and success.
• Ensure compliance with policies and procedures, maintaining accurate records and up-to-date documentation.

To be successful, you’ll have:

• Relevant qualifications in careers advice, job placement, employment services or a related field (or lesser qualifications with substantial relevant experience), along with a current valid driver’s licence.
• Strong knowledge of the VET sector, including apprenticeships and traineeships, with an understanding of relevant compliance and regulatory requirements.
• Proven ability to support and engage apprentices and trainees, with a focus on improving retention and successful outcomes.
• Well-developed organisational skills, with the ability to manage competing priorities, maintain accuracy and meet compliance requirements.
• Excellent communication, problem-solving and interpersonal skills, with the ability to work both independently and collaboratively in a fast-paced environment.

WWCC and Police Check:

Appointment to this position is dependent on obtaining a Victorian ‘employee’ Working with Children Check, and a valid Police Check within the last 12 months.

Our commitment to you:

At Holmesglen Institute, we are committed to fostering a safe, supportive, and flexible workplace where our employees can thrive both personally and professionally. We’ve implemented strong systems and ongoing support to ensure our staff can work and deliver in a safe and adaptable environment. Our team benefits from a range of wellbeing initiatives, access to the Employee Assistance Program, and opportunities for professional and career development. We also offer paid parental leave and flexible work arrangements to support a healthy work-life balance.

Holmesglen is a child safe and equal opportunity employer. We are dedicated to attracting, retaining and developing our people. We value diversity in our workforce and encourage people from all backgrounds, abilities, and identities to apply for roles within our organisation, including the Aboriginal and/or Torres Strait Islander community.

Here\'s how to apply:

Please submit your updated resume and a short cover letter with responses to the Key Selection Criteria. We commit to respond to every applicant.

For a confidential discussion regarding this role, please contact Debbie Greenberger (Manager Apprentice Central) at [e-mail]

For further information relating to this opportunity and to view the position description, please click here.

Applications for this position close on 11:59 pm Sunday 21 June.

If you require specific support to apply for this position or have any application queries, please contact the People Experience Department at [e-mail] or on 03 9564 1530 and we will work with you to identify the best way to assist.