Security Officer – Frontline Patrols & Incident Response

Certis Group; Canberra; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Retail discounts

Rewards & Recognition framework

Ongoing training and development

Job summary

Certis Security Australia is seeking a Security Officer to protect people, assets and facilities. You will patrol, monitor, manage access control and respond to incidents, maintaining a professional, customer-focused presence.

Based across Canberra CBD, this permanent full-time role requires a Security Licence (Classification 1A Unarmed Guarding), First Aid and CPR, and the ability to pass an Australian Police Check.

Qualifications

• Must have Security Licence, Classification 1A (Unarmed Guarding).
• Valid First Aid Certificate (3 years) with current CPR (1 year).
• Experience in Gallagher security system.
• Ability to clear an Australian Police Check.
• Strong communication and customer service skills.
• Excellent observation, problem-solving and reporting abilities.
• Confidence using security systems and MS Office.
• Ability to multitask and remain calm under pressure.
• Experience with CCTV, alarms and access control systems.

Responsibilities

• Conduct routine patrols and security checks.
• Perform alarm response and incident management.
• Maintain control room and site security operations.
• Monitor CCTV, alarms and security systems.
• Identify and respond to suspicious behaviour or incidents.
• Maintain accurate surveillance records.
• Escort visitors, contractors and personnel.
• Monitor movement of goods and deliveries.
• Respond to security breaches and alarms.
• Support emergency evacuation and incident coordination.
• Liaise with emergency services when required.
• Complete accurate reports and documentation.
• Ensure compliance with procedures and regulations.

Skills

Strong communication

Customer service

Observation

Problem-solving

Reporting abilities

MS Office

Calm under pressure

Education

Security Licence 1A

First Aid Certificate

CPR Certificate

Tools

Gallagher

CCTV systems

Alarms

Access control systems

Job description

Certis Security Australia is seeking a Security Officer to protect people, assets and facilities. You will patrol, monitor, manage access control and respond to incidents, maintaining a professional, customer-focused presence.

Based across Canberra CBD, this permanent full-time role requires a Security Licence (Classification 1A Unarmed Guarding), First Aid and CPR, and the ability to pass an Australian Police Check.